Aurora R6, new hard drive

Question

my old hard drive died and I bought a new one the same brand as the old one (western digital) and bumped it up to a 4TB 3.5in drive as well as a 1TB 2.5in SSD so I could have a little more space but can't get the 4TB to be seen by the system (I cloned the old drive to the SSD before it died completely) so what do I need to do to fix this?

crimsom · Answer

Hi @DELL-Chris M  please move this Alienware Aurora R6 thread to the Desktop Alienware forum. Thanks.

crimsom · Answer

Hi welcome to this user to user discussion forum.

Support for Alienware Aurora R6 Storage says (tested) supports SATA Hard drive Up to 2TB. The 3.5-inch drive bay will accommodate one 3.5-inch SATA drive or two 2.5-inch SATA drives.

Other OEMs may have tested higher storage capacities. Visited Crucial System Advisor Tool for Alienware Aurora R6, but it says SATA 2.5-inch and SATA M.2 drives are limited to 2TB.

Seemingly Alienware Aurora R6 could accommodate 2 x 2TB = 4TB SATA drives.

Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.

Vanadiel · Answer

Is the operating system windows 10 and is the partition type GTP, using UEFI boot?

r72019 · Answer

Also try unplugging everything and moving it to a different SATA header on the board.

r72019 · Answer

So you're just using the 4TB drive for storage? Did you initialize it in disk management and can you see it in BIOS? Is it a blank 4TB drive or is there stuff on it from another PC?

colderjarl · Answer

can see it in the BIOS, but not in disk management

colderjarl · Answer

yes

colderjarl · Answer

also brand new drive never used it

colderjarl · Answer

tried that didn't work

r72019 · Answer

1. Unplug the sata SSD and boot the PC to a win 10 flash drive.

2. Load up a command prompt and run diskpart

3. clean the 4TB HDD, then set it up GPT and NTFS.

4. Shut down and remove the USB flash drive, and reconnect the SSD.

5. boot to windows and see if that fixed it.

colderjarl · Answer

like a media install in the menu of that?

colderjarl · Answer

it only sees one disk the usb what do I do?

colderjarl · Answer

nevermind I'm in diskpart what do I put in now?

colderjarl · Answer

What's the command?

Vanadiel · Answer

Just to make sure I have it correct:

- Cloned old boot drive to new SSD.

- Installed new SSD and boots fine.

- Installed additional new never used before 4 TB drive, and windows disk management does not show the additional 4 TB drive, but the R6 bios does?

Alienware Desktops

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