@brianproc , we would need more details like the specific win10 update that is tanking your system.

Did you try booting into safe mode before reinstalling windows?

Hi

I updated to windows 1909 then the last update I remember was an intel raid controller update cant remember the number assosiated with update then I rebooted and it wouldn't load windows.

I didnt try boot in safe mode.i just reinstalled windows and that worked.unfortunately when I updated to 1909 i restarted again the OS wouldn't load

I could be wrong about the controller being the issue but it did say it was updating the controller before I restarted.

I'm not sure if any of this is helpful but I dont like the idea of not being able to update..when I spoke to an alienware representative in support on the phone he reckoned it was a controller windows update issue or that the didnt install properly

Thanks for the advice

---

@brianproc wrote:

Thanks for the advice

 

---

You bet.

Let me know how it goes.

Just to follow up

I.have successfully updated to windows 1909 november update without any issue..

Computer seems to be running fine as well.thanks again to all that helped