2. Is the issue persistent when using the Titan X Pascal card solo on either of the neutered x8 PCIe slot? Have you tried plugging the card into the lower slot and booting from there?
3. If a 2x discrete GPU allows boot up, what about integrated + Titan X with the monitor cable plugged into the integrated GPU graphics output port?
Sorry for throwing a joke at you on my thread as I haven't seen your post before posting. Hope you get to the bottom of this ASAP. Big online auction site has buyer protection even when seller doesn't accept returns, I believe.
P.S: I'm sure you've pored over a ton of online forums by now but here's one thing I found that once again makes us feel like roadkill. A user was able to overcome the blank/ graphics not detected boot failure on an Asus mobo by turning off the integrated graphics. Unfortunately, I just came back from touring my wonderful R8 BIOS and there's no way to force which GPU source is selected at boot.
Yeah, I tried all DP, plus VGI, same results. Also, on both x8 slots. Monitor to integrated graphics works when both GPUs are installed, but it doesn't work with just the new GPU installed.
If I have time tomorrow, I'll remove my boot drive and try booting from a flash drive and monitor connected to new GPU.
I didn't have a chance to get to the computer today, and am going to be out a couple days. I would have like to have tried resetting BIOs, but the grid has been experiencing outages and a lot of my neighbors are without power, and the rest are getting brownouts, so now's not a good time for me to play with BIOs unfortunately and I might just table this until next weekend.
Oh man, you too? I'm not affected... yet. But living in fear daily not knowing when my turn will be. Bought a battery generator and having it topped off consistently. At least all my devices will run and I won't be in total darkness. Wife isn't gonna be happy if PG&E slams us and I'm unprepared.
Good luck! Let us know once you managed to make some progress.
As @GTS81 mentioned, try turning off secure boot. I've seen what you're describing happen before with older GPUs that weren't fully compatible with secure boot.
Thanks, all, this was indeed the problem. Turning off secure boot allowed the PC to boot to windows 10 with the Titan X Pascal.
Even better, as noted in the article @GTS81 cited, Nvidia released a UEFI firmware update for older GPUs like the Titan Xp, X Pascal, etc. After installing the firmware update, I was able to turn secure boot back on and now everything seems to be working fine. (I know, I rolled the dice with PG&E on this one, really need to buy a UPS).
Now, I just have to reinstall the drivers as I inadvertently lost the Nvidia control panel in the process of troubleshooting the GPU last weekend.
For anyone else who experiences the black screen issue, here is a direct link to Nvidia's UEFI firmware update tool:
Perfect. I’m so glad it worked for you! I remember asking a silicon design researcher once what was the toughest problem he solved and he said it was getting new experimental GPU recognized by the system. So I figured it must be some crazy BIOS stuff going on and dug down that path. Cheers!
Thanks again for your help. Got the Nvidia control panel back. PC is up and running in time for the work day. And final note for anyone who encounters my problem; to get the control panel back I had to put the old GPU back in the PC, uninstall the drivers for the old GPU, remove the old GPU from the PC, boot with onboard graphics, uninstall the Titan X Pascal drivers, scan for hardware changes so the titan showed up as a basic device under display adapter, and then reinstall the DCH driver package directly from Nvidia (which added back the Nvidia control panel). Finally, shut down, move monitor cable back to the GPU, and restart. For some reason the old GPU drivers were preventing me from installing the DCH package. (I probably could have alternatively used DDU or restored from the backup I created before this adventure, but decided the above would be fastest). Anyway, long story short, this issue is now resolved!
LOL yeah, you know I was actually worried about having this card and the 1080 installed simultaneously when I was troubleshooting last weekend, but decided I wouldn't do anything to stress the PSU with two GPUs installed, and noted that Dell sells this PC with SLI 1080ti's (or SLI 2080's in the R8) powered by an 850W psu ... talk about hot, I could buy that setup in lieu of a portable space heater for the winter.
Anyway, long story short, this issue is now resolved!
Yep! Now @Anonymous and I will wait for your new thread on trying to keep the fans and heat under control when you put this 250W TDP card in the R7 casing through benchmarks.
and noted that Dell sells this PC with SLI 1080ti's (or SLI 2080's in the R8) powered by an 850W psu
2080 running at 83C, fans turbine-mode - "Your system is performing as per spec. (Stop listening to these heretics here who build pseudo-aliens and stick on radiators to their GPUs)."
"Of course we have to sell you an older model with an older CPU. Otherwise what do we do with our newer model?"
and noted that Dell sells this PC with SLI 1080ti's (or SLI 2080's in the R8) powered by an 850W psu ... talk about hot, I could buy that setup in lieu of a portable space heater for the winter.
Yeah, they do. IDK either.
However, I think that most people that could afford and would be interested in something like that ... knows that if they want cards like that in SLI , they should really be installed in a machine more like the larger Area-51.
GTS81
2 Intern
•
2.2K Posts
1
October 26th, 2019 22:00
1. Does the card have DP + HDMI + DVI ports? Is the problem happening with all 3 types of ports? I'm not sure what monitor you're using but most should have DP + HDMI so if it works on HDMI but not DP: https://www.techpowerup.com/244981/nvidia-has-a-displayport-problem-which-only-a-bios-update-can-fix?cp=2
2. Is the issue persistent when using the Titan X Pascal card solo on either of the neutered x8 PCIe slot? Have you tried plugging the card into the lower slot and booting from there?
3. If a 2x discrete GPU allows boot up, what about integrated + Titan X with the monitor cable plugged into the integrated GPU graphics output port?
Sorry for throwing a joke at you on my thread as I haven't seen your post before posting. Hope you get to the bottom of this ASAP. Big online auction site has buyer protection even when seller doesn't accept returns, I believe.
P.S: I'm sure you've pored over a ton of online forums by now but here's one thing I found that once again makes us feel like roadkill. A user was able to overcome the blank/ graphics not detected boot failure on an Asus mobo by turning off the integrated graphics. Unfortunately, I just came back from touring my wonderful R8 BIOS and there's no way to force which GPU source is selected at boot.
r72019
6 Professor
•
5.3K Posts
0
October 26th, 2019 23:00
Yeah, I tried all DP, plus VGI, same results. Also, on both x8 slots. Monitor to integrated graphics works when both GPUs are installed, but it doesn't work with just the new GPU installed.
If I have time tomorrow, I'll remove my boot drive and try booting from a flash drive and monitor connected to new GPU.
GTS81
2 Intern
•
2.2K Posts
1
October 27th, 2019 00:00
Have you tried to disable secure boot in UEFI?
r72019
6 Professor
•
5.3K Posts
0
October 27th, 2019 21:00
I didn't have a chance to get to the computer today, and am going to be out a couple days. I would have like to have tried resetting BIOs, but the grid has been experiencing outages and a lot of my neighbors are without power, and the rest are getting brownouts, so now's not a good time for me to play with BIOs unfortunately and I might just table this until next weekend.
GTS81
2 Intern
•
2.2K Posts
0
October 27th, 2019 22:00
Oh man, you too? I'm not affected... yet. But living in fear daily not knowing when my turn will be. Bought a battery generator and having it topped off consistently. At least all my devices will run and I won't be in total darkness. Wife isn't gonna be happy if PG&E slams us and I'm unprepared.
Good luck! Let us know once you managed to make some progress.
amstel78
2 Intern
•
402 Posts
1
October 28th, 2019 07:00
As @GTS81 mentioned, try turning off secure boot. I've seen what you're describing happen before with older GPUs that weren't fully compatible with secure boot.
speedstep
9 Legend
•
47K Posts
1
October 28th, 2019 09:00
Non Dell cards will require SECURE BOOT off and LEGACY Option Roms On.
https://nvidia.custhelp.com/app/answers/detail/a_id/3156/
Secure boot requires Certificate in bios for the hardware or it will not load.
Thats why OEM dell cards work fine and Generic Retail Cards do not.
r72019
6 Professor
•
5.3K Posts
1
October 29th, 2019 22:00
Thanks, all, this was indeed the problem. Turning off secure boot allowed the PC to boot to windows 10 with the Titan X Pascal.
Even better, as noted in the article @GTS81 cited, Nvidia released a UEFI firmware update for older GPUs like the Titan Xp, X Pascal, etc. After installing the firmware update, I was able to turn secure boot back on and now everything seems to be working fine. (I know, I rolled the dice with PG&E on this one, really need to buy a UPS).
Now, I just have to reinstall the drivers as I inadvertently lost the Nvidia control panel in the process of troubleshooting the GPU last weekend.
For anyone else who experiences the black screen issue, here is a direct link to Nvidia's UEFI firmware update tool:
https://www.nvidia.com/en-us/drivers/nv-uefi-update-x64/
GTS81
2 Intern
•
2.2K Posts
0
October 30th, 2019 00:00
Perfect. I’m so glad it worked for you! I remember asking a silicon design researcher once what was the toughest problem he solved and he said it was getting new experimental GPU recognized by the system. So I figured it must be some crazy BIOS stuff going on and dug down that path. Cheers!
r72019
6 Professor
•
5.3K Posts
1
October 30th, 2019 08:00
Thanks again for your help. Got the Nvidia control panel back. PC is up and running in time for the work day. And final note for anyone who encounters my problem; to get the control panel back I had to put the old GPU back in the PC, uninstall the drivers for the old GPU, remove the old GPU from the PC, boot with onboard graphics, uninstall the Titan X Pascal drivers, scan for hardware changes so the titan showed up as a basic device under display adapter, and then reinstall the DCH driver package directly from Nvidia (which added back the Nvidia control panel). Finally, shut down, move monitor cable back to the GPU, and restart. For some reason the old GPU drivers were preventing me from installing the DCH package. (I probably could have alternatively used DDU or restored from the backup I created before this adventure, but decided the above would be fastest). Anyway, long story short, this issue is now resolved!
r72019
6 Professor
•
5.3K Posts
0
October 30th, 2019 09:00
LOL yeah, you know I was actually worried about having this card and the 1080 installed simultaneously when I was troubleshooting last weekend, but decided I wouldn't do anything to stress the PSU with two GPUs installed, and noted that Dell sells this PC with SLI 1080ti's (or SLI 2080's in the R8) powered by an 850W psu ... talk about hot, I could buy that setup in lieu of a portable space heater for the winter.
GTS81
2 Intern
•
2.2K Posts
0
October 30th, 2019 09:00
@r72019 :
Yep! Now @Anonymous and I will wait for your new thread on trying to keep the fans and heat under control when you put this 250W TDP card in the R7 casing through benchmarks.
GTS81
2 Intern
•
2.2K Posts
0
October 30th, 2019 16:00
@r72019 :
2080 running at 83C, fans turbine-mode - "Your system is performing as per spec. (Stop listening to these heretics here who build pseudo-aliens and stick on radiators to their GPUs)."
"Of course we have to sell you an older model with an older CPU. Otherwise what do we do with our newer model?"
Fool us once, shame on Dell. Fool us twice...
r72019
6 Professor
•
5.3K Posts
0
October 30th, 2019 20:00
And that's what brings us to the DIY Dream Machine.
Tesla1856
8 Wizard
•
17.4K Posts
0
October 31st, 2019 19:00
Yeah, they do. IDK either.
However, I think that most people that could afford and would be interested in something like that ... knows that if they want cards like that in SLI , they should really be installed in a machine more like the larger Area-51.