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May 5th, 2020 15:00
Aurora R7, internet issues
Hi,
I've recently noticed that the internet speeds on my desktop have been slower than usual. Internet speeds on my family member's laptops are 100Mbps+ while mine ranges from 0 - 30Mbps (location is not an issue because my laptop gets 100Mpbs at the same spot). And for some reason, my upload speeds are faster than my download speeds (upload is around 50-60Mbps). I've also noticed interestingly that when I switch to 2.4GHZ, I get a steady 40Mbps download and 50Mbps upload. I've tried and followed a bunch of advices on the internet
- updating drivers, resetting the network settings, resetting the router, using TCPoptimizer, run all the anti virus, malware and spyware applications etc but nothing seems to help.
Any ideas as to what might be slowing my desktop down?
Windows 10 64bit
Qualcomm QCAA9377 802.11ac wireless adapter
Forum search = Aurora R7, internet issues
FelixGrey123
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May 5th, 2020 18:00
are you using the same measuring app across devices, such as speed test? are these tests done on same day at same time?
- Yes same speed test, same time, same location
do you have many devices connected on home network tuned into the 5G (I know most people prefer the 5G over 2.4G).
- Yes but none of the other devices on my 5g network experience this
when is the last time you reboot your modem and router? If you reboot, does it make any difference?
- No difference on reboot
redxps630
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May 5th, 2020 18:00
this is often an intriguing question. why one device wireless speed is slow while another seems normal.
are you using the same measuring app across devices, such as speed test? are these tests done on same day at same time?
do you have many devices connected on home network tuned into the 5G (I know most people prefer the 5G over 2.4G).
when is the last time you reboot your modem and router? If you reboot, does it make any difference?
redxps630
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May 5th, 2020 20:00
Look up your R7 stock wireless card DP/N and maker. R7 spec:
Do you know which one you have? compare to latest Dell recommendation including Intel vs Killer(by Qualcomm). https://www.dell.com/en-us/shop/help-me-choose/cp/hmc-wireless-cards-consumer
according to this review, at short range Intel performs better than Qualcomm (at long range the other way around). https://www.pcworld.com/article/2045607/wi-fi-adapter-shootout-qualcomm-versus-intel-in-an-802-11-battle.html
when comparing various Dell wireless cards, 4 of these are 866Mbps:
The above is on wireless module. The Ethernet NIC controller is on motherboard itself, a completely different game. When you connect R7 to router via a physical Ethernet cable, vs laptop also connected via the same cable, how much download speed difference do you see? R7 spec: Ethernet 10/100/1000 Mbps Killer E2500 Ethernet controller integrated on system board