I am selling it and had to reset it to factory settings. Now it's not working. Also, this is not an accepted solution, I just accidentally pressed that.
Yes, I followed the instructions there. Now when I power up the pc, it stays on, but the screen just stays black. Windows doesn't boot up and nothing comes up on the screen.
r72019
6 Professor
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5.3K Posts
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July 26th, 2021 23:00
Try clearing CMOS
Also, what was wrong with it (that caused you to reset it)?
r72019
6 Professor
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5.3K Posts
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July 26th, 2021 23:00
tj1010
1 Rookie
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5 Posts
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July 27th, 2021 12:00
I am selling it and had to reset it to factory settings. Now it's not working. Also, this is not an accepted solution, I just accidentally pressed that.
tj1010
1 Rookie
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5 Posts
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July 27th, 2021 12:00
Also, after about a minute of being on and showing a black screen. It shuts itself off again and turns itself on again, continuing this process.
tj1010
1 Rookie
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5 Posts
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July 27th, 2021 12:00
I turned on the pc after doing that and all I get is a black screen. Nothing is showing up? What should I do now.
Vanadiel
6 Professor
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7.1K Posts
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July 27th, 2021 13:00
I removed the accidental solution. Did you try the CMOS reset as per above instructions?
tj1010
1 Rookie
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5 Posts
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July 27th, 2021 14:00
Yes, I followed the instructions there. Now when I power up the pc, it stays on, but the screen just stays black. Windows doesn't boot up and nothing comes up on the screen.
22GREEN
2 Intern
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239 Posts
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July 27th, 2021 17:00
Do a search for F12 it will bring you to the ePSA Diagnostics for the R7. Maybe it will shed some light on the issue. Also see the Flea Power Release.
https://www.dell.com/support/home/en-us/product-support/product/alienware-aurora-r7-desktop/docs
https://dl.dell.com/topicspdf/alienware-aurora-r7-desktop_service-manual_en-us.pdf
dbrewster
2 Intern
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223 Posts
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July 27th, 2021 17:00
What about using a different output port on the graphic card? Even different cable.?