Unsolved

1 Rookie

 • 

4 Posts

1174

March 4th, 2021 18:00

Aurora R7, recovery with missing recovery partition

Hi,

No matter how fool proof they make things, people just keep making better fools.

Through the process of replacing a failing drive on a new R7, I was able to clone the system but did not catch the recovery partition. I also had not yet made a USB recovery media before the drive failed. Fast forward to today and I have a failing C drive and would like to restore the computer to factory default including all the included software (Power Media, etc.) when I replace the disk.

I know I can re-install using a downloaded Windows 10 ISO from Microsoft, and have downloaded same. Although I would have an operating PC, that would not bring the system to factory default.

Is there any way to download Alienware R7 media? If not, are there any options that I haven't thought of?

Thanks in advance for your help!

Ken

 

 

 

10 Wizard

 • 

17.6K Posts

 • 

70.3K Points

March 4th, 2021 19:00

Is there any way to download Alienware R7 media?

============================

I think so, but that free Cyberlink PowerMedia is not included in the Dell Recovery Image you can download now. I think you get it from Windows store. Anyway, it is lame.

The only way to restore the machine as shipped, it by using the Recovery Flash Drive you failed to create.

https://www.dell.com/community/Alienware-Desktops/Aurora-R7-factory-reinstalling-Windows-10/td-p/6065268

I suggest you just clean install.

https://www.dell.com/community/Alienware-Desktops/Aurora-R7-M-2-NVMe-bootable-options/m-p/6073081/highlight/true#M3401

8 Professor

 • 

5.3K Posts

March 4th, 2021 22:00

"Fast forward to today and I have a failing C drive and would like to restore the computer to factory default including all the included software (Power Media, etc.) when I replace the disk."

For the cyberlink blue ray player app and drivers, try getting it from Dell here:  Cyberlink App and Driver 

For the other Aurora R7 software and drivers, click here:  https://www.dell.com/support/home/en-us/product-support/product/alienware-aurora-r7-desktop/drivers

Agreed, best approach is to do a clean install. If you really want all the dellware you can go to the above link, enter your service tag, install SupportAssist, and let it install all the Dell software for you automatically.  Be careful with the BIOs upates though. 

 

 

 

1 Rookie

 • 

4 Posts

March 5th, 2021 14:00

Thanks. I suspected  that but hoped I had overlooked an option. Kicker is that I know better (I've been at this stuff since the old Sinclair build it yourself kits). Looks like I have a project coming up.

Thanks!

 

1 Rookie

 • 

4 Posts

March 5th, 2021 15:00

Thanks,

 

I was aware of that web page (used it to update only specific items). Like I mentioned in my previous comment I was hoping I hadn't thought of something and that there might be a way to do a restore that would also re-create the restore partition. Oh well.....

Thanks for the response!

Ken

0 events found

No Events found!

Top