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July 28th, 2018 02:00

Aurora R7 with BT KB/mouse – Bios KB initialization failure

Aurora R7 with Bluetooth KB and mouse – Bios Keyboard initialization failure

My brand new Aurora R7 is superfast and works like a breeze, it boots within a couple seconds. I am very happy with it. With only a minor glitch: at startup, BIOS reports a message “Alert! Keyboard initialization failure.” for a few seconds, and then continues the boot process without any problems.

My PC has a Bluetooth keyboard and mouse. I assume the Bios message is displayed because at boot time, the BT driver is not yet loaded, and therefore the system can’t detect my BT keyboard at that time. I know that a keyboard using Bluetooth cannot access the Bios; to access Bios I temporarily connect a wired keyboard and mouse.

QUESTION: is there an easy way to get rid of the Bios failure message without connecting a wired keyboard?

Aurora R7
System Bios: 1.0.12
ePSA: Build 4306.12 UEFI ROM
Dell Wireless 1820 / Qualcomm QCA6174A Bluetooth 4.1

Thanks for your help!
Ben.

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July 28th, 2018 07:00

I have PC's (a non Dell desktop and a Dell Laptop) that have wireless mouse and keyboard.  The desktop has a Microsoft wireless keyboard and mouse attached with a small USB "dongle".  The Dell laptop has a similar USB  Logitech dongle for a wireless mouse.  Both are seen by the POST (Power On Self Test) and BIOS (and work in the BIOS). 

Where are you plugging in the USB dongle?  On a rear panel port or front panel port?  If on the front, plug into a rear USB port.  Here is the Dell setup instructions.  Note the location where a USB keyboard and/or mouse should be connected.

https://www.dell.com/support/manuals/us/en/19/alienware-aurora-r7-desktop/alienware-aurora-r7-setupandspecs/set-up-your-computer?guid=guid-02a836d6-932b-4f7c-8bfa-0643923149d0&lang=en-us

 

 

 

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July 28th, 2018 10:00


@BenM Netherlands wrote:

Aurora R7 with Bluetooth KB and mouse – Bios Keyboard initialization failure

at startup, BIOS reports a message “Alert! Keyboard initialization failure.” for a few seconds, and then continues the boot process without any problems.

 


Is there a BIOS option to disable checking for a Keyboard at Boot?

If not, have you tried the various BIOS Boot-Time hardware checks (Full, Quick, etc.)

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