As mentioned . . . use only your 2 new RAM modules. Clear CMOS by disconnecting power; removing the CR2032 coin cell battery, discharge flea power by holding in the power button for 30 seconds, reinstall the coin cell battery, connect power, and boot her up.
RAM modules should be installed in matching color slots for dual channel operation.
Vanadiel is correct. Your options are buy another 8GB Dell oem ram that matches your stock 8GB on line such as eBay (search by original memory maker model number listed below) , or buy two matched non-Dell 8GB ram (there are a few options).
I included eBay link for the Dell oem ram in my 1st reply. You can upload a pic of your Dell oem 8GB for confirmation. user validated 2x8GB for Aurora R8 list (2nd col: hits)
Yes I did all of this, no success. IDK why crucial claims their RAM is compatible when it clearly is not.
You will have to chat with them about that.
As far as what we can help you with, I think the post so far have been very good. Without more details from you about what DIMMs, what slots are are using, etc ... I don't see how we can help you.
That is why it's called a claim, and not a guarantee. I think they are just basing themselves of the OEM specs and even then I found the compatible RAM list to sometimes include modules that definitely are not going to work as advertised.
Vanadiel
6 Professor
•
7.1K Posts
0
December 23rd, 2022 04:00
Mixing and matching RAM modules can lead to issues, so make sure to only use the new sticks and make sure they are in the correct slots.
These systems are also very picky when it comes to RAM support. You can try a coin cell reset, but there's no guarantee it will work.
The only memory guaranteed to work is the OEM memory, and all those details can be found in the sticky in this forum.
ProfessorW00d
4 Operator
•
2.4K Posts
0
December 23rd, 2022 11:00
As mentioned . . . use only your 2 new RAM modules. Clear CMOS by disconnecting power; removing the CR2032 coin cell battery, discharge flea power by holding in the power button for 30 seconds, reinstall the coin cell battery, connect power, and boot her up.
RAM modules should be installed in matching color slots for dual channel operation.
redxps630
9 Legend
•
15.4K Posts
0
December 24th, 2022 16:00
Vanadiel is correct. Your options are buy another 8GB Dell oem ram that matches your stock 8GB on line such as eBay (search by original memory maker model number listed below) , or buy two matched non-Dell 8GB ram (there are a few options).
Dell oem ram for R8
32GB, DDR4, 2666MHz. Dell Y7N41
16GB Dual Channel HyperX(FM) F URY DDR4 XMPat 2933MHz
16GB (1x16GB) DDR4 non-ECC Memory
Y7N41 8GB, 2667MHz, DDR4, 1Gx64, 8K, 288 pin, 1Rx8, Single Rank, Unbuffered, 1.2v, Non-ECC
Hynix HMA81GU6CJR8N-VK
Kingston KY7N41-MIE
Micron MTA8ATF1G64AZ-2G6E1
Micron MTA8ATF1G64AZ-2G6H1
Samsung M378A1K43CB2-CTD
Quake479
1 Rookie
•
23 Posts
0
December 24th, 2022 18:00
I'll have to try some of these in time, thank you for a list of RAM that should work, as that is quite hard to find one thats actually valid.
Quake479
1 Rookie
•
23 Posts
0
December 24th, 2022 18:00
Yes I did all of this, no success. IDK why crucial claims their RAM is compatible when it clearly is not.
redxps630
9 Legend
•
15.4K Posts
0
December 24th, 2022 20:00
I included eBay link for the Dell oem ram in my 1st reply. You can upload a pic of your Dell oem 8GB for confirmation.
user validated 2x8GB for Aurora R8 list (2nd col: hits)
ProfessorW00d
4 Operator
•
2.4K Posts
0
December 24th, 2022 20:00
After clearing CMOS, if you use just one of the new RAM modules can you get a successful POST?
Tesla1856
8 Wizard
•
17.4K Posts
0
December 25th, 2022 14:00
You will have to chat with them about that.
As far as what we can help you with, I think the post so far have been very good. Without more details from you about what DIMMs, what slots are are using, etc ... I don't see how we can help you.
Vanadiel
6 Professor
•
7.1K Posts
0
December 25th, 2022 16:00
That is why it's called a claim, and not a guarantee. I think they are just basing themselves of the OEM specs and even then I found the compatible RAM list to sometimes include modules that definitely are not going to work as advertised.