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3 Posts

6919

August 4th, 2020 13:00

Aurora R8, grayed XMP option disabled in the BIOS

I am looking to enable XMP on my pc as I have heard it is safe and can dramatically increase performance. The videos I have seen told me to go into my pc's bios, which I have done. I found the XMP setting there but it was disabled and grayed out, not letting me click on it to enable it. I am wondering how I can change this, or even if I can change this. 

My Specs:

CPU: i5 9600

GPU: Geforce RTX 2070

RAM: 16GB 

I am not the best at computer information, if any other info is required, please reply and I will give you it if you can help me.

Thanks.

8 Professor

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5.3K Posts

August 4th, 2020 14:00

What PC R8? And are your RAM sticks green or all black? If you have an R8 with green ram sticks it doesn't support xmp.

1 Rookie

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3 Posts

August 4th, 2020 16:00

I am unable to open my pc up since I have a warranty.

8 Professor

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5.3K Posts

August 4th, 2020 17:00

Opening the side of the case to peek inside by itself does not impact the warranty.

8 Professor

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5.3K Posts

August 4th, 2020 17:00

You can also look at your order or service tag info to see if you paid extra for hyperx fury ram on an R8.

8 Professor

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5.3K Posts

August 4th, 2020 17:00

1 Rookie

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3 Posts

August 4th, 2020 19:00

I checked it says I should have the HyperX Fury Ram

1 Rookie

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15 Posts

August 5th, 2020 10:00

1 Rookie

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39 Posts

August 5th, 2020 10:00

Hi,

In the BIOS, go and click on "Optimized Defaults". Once you do that, you should be able to select the OC options again. Pls report back if this works for you.

I am not sure if this help because I have an AMD Ryzen R10 and I have seen this condition happen to me before. Usually, after mucking around with AWCC and selecting the OC options there, my BIOS Performance settings are all greyed out. But, I can easily fix that by selecting "Optimized Defaults" and Save/Exit. 

1 Rookie

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15 Posts

August 5th, 2020 13:00

Based on it is supposed to have come with HyperXFury Ram as the OP stated, However I forgot it's an Alienware so could be anything in there lol

1 Rookie

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41 Posts

August 5th, 2020 15:00

Have you tried downloading and installing the latest bios for your computer it may just be disabled due to the bios not supporting it or recognizing the ram correctly then again we would need to know the type of alienware computer you bought

8 Professor

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5.3K Posts

August 5th, 2020 20:00

If you have oem RAM with XMP profiles and it doesn't let you choose an XMP profile from the drop down menu, try resetting bios to optimized defaults.  

 

xmp bios.jpg

8 Professor

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5.3K Posts

August 5th, 2020 20:00

Check that all slots with RAM installed support an XMP profile using CPUz: 

 

xmp.png

Community Manager

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56.9K Posts

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232.1K Points

August 6th, 2020 08:00

Just to help with your troubleshooting, this Aurora R8 shipped with the following ram =

(2) J69DF 8GB Fury HyperX XMP, 2933MHz, 1Gx64, Unbuffered, DDR4, 288 pin, Single Rank, 1.35V, Non-ECC

7 Practitioner

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3.1K Posts

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13.7K Points

August 6th, 2020 09:00

So 2933Mhz is the XMP profile. That's the frequency its made to overclock to.

1 Rookie

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2 Posts

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2 Points

June 10th, 2025 18:22

@r72019​ I wish i could just get that optiobn on aurora 16...keeps xmp greyed out

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