8 Wizard

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17.3K Posts

March 4th, 2023 12:00

I'm guessing you mean Alienware Aurora-R8 ?

Check all your cables and be sure monitor is set to Auto-Detect Input or proper Input.

Try pressing F12 on boot. See if you can get Aurora to Post and display initial BIOS screens. Do the ePSA Diagnostics (outside of Windows).

If that passes, try to enter Windows-10 via Safe-Mode.

If none of that works, tell your friend you will buy them pizza dinner and beer if they can drop-by and help you get back on-track.

6 Posts

March 5th, 2023 06:00

Appreciate the help.
Yes Alienware Aurora R8.
Cable didn't change during call. and I've since added a DP in addition to HDMI for both options
F12 does nothing

Upon power-on the Alien logo on the front and the lights on the case light up, PS goes on but seems like no output from GPU

Seems like I need to do an external GPU BIOS load....Any tips from here?

Ha. New to this city, so no options for that yet

8 Wizard

 • 

17.3K Posts

March 5th, 2023 14:00

You only need HDMI or DP cable. Input Options are in monitor's-menus itself.

Check and re-seat all cables whether they changed or not.

If you can't see any video or BIOS or F12 Boot-Menu ... sounds like maybe it is not Posting. There is really nothing Microsoft Rep could have done to computer while online to kill video-card or keep it from Posting.

Were yall messing with BIOS/Firmware Updates?

March 13th, 2023 13:00


@PierceCA wrote:

WiFi driver had "device mismatch" so Microsoft Tech, which I pay for attempts to help me twice over chat and shared/controlled screen.

Been Tethering from my Android which I never do (PC is far from Router).

After some time, TMobile throttles Android to 600k d/l  till end of month.

MS updates WiFi Driver while *also* selecting NVIDIA driver(~600MB).

Android loses connection.

Updates fail.

Now Aurora R8 has zero output HDMI or DP.

Aurora R8 is Out of Warranty due to finances and medical debt.

Any thing I can do from home?

Also have an older iMac I'm using right now.

Thank You 


Check the physical connections between your monitor and the computer. Ensure that the cables are properly connected and that the monitor is receiving power. 

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