Aurora R8, onboard DisplayPort not working

Question

Hello, I have an Aurora R8 with the i9-9900K CPU. This processor is equipped with an UHD 630 internal GPU. When I connect my display to the onboard DisplayPort on the back panel the display will stay blank. Only when I connect the display to the DisplayPort of the discrete GPU (NVIDIA RTX 2080 TI) then I will see an output. Can somebody help? The reason I want to connect the monitor to the internal GPU is that I use the discrete GPU for compute heavy tasks like deep learning. Under the heavy loud the desktop (mouse cursor, windows, etc.) will lag. Best regards,mi_schl_

DELL-Chris M · Accepted Answer

All,

Starting with the release of the 2016 Aurora R5, if a discrete PCIe video card is installed, the onboard iGPU is unable to provide any signal.

Look at #4 here for the Aurora R8 back panel. Notice the onboard DisplayPort has a black plastic cover on it. Dell adds the black plastic cover as a reminder to the customer that they should be connecting the monitor directly to the added video card DisplayPort.

We also added that reminder in the description under DisplayPort =

savvy2 · Answer

100% normal, OOBE

with that GPU card inserted the other iGPU (inside the CPU) goes off line.

in bios, F2,

see video, line. click that.

see auto, GPU-PCIe, iGPU

the PC new is set to auto, so with any card inserted, it is the only port active.

this is covered in your free manual. RTM?

mi_schl_ · Answer

@savvy2 wrote:

100% normal, OOBE

with that GPU card inserted the other iGPU (inside the CPU) goes off line.

in bios, F2,

see video, line. click that.

see auto, GPU-PCIe, iGPU

the PC new is set to auto, so with any card inserted, it is the only port active.

this is covered in your free manual. RTM?

It appears that this setting is not available in the Bios of the Aurora R8. I was hoping that there is another solution.

Tesla1856 · Answer

@DELL-Chris M wrote:   ... if a discrete PCIe video card is installed, the onboard iGPU is unable to provide any signal. Which is pretty much like any Windows desktop computer ever.

GTS81 · Answer

Probably goes back to the mantra of 'do not run your simulation jobs on your interactive machine'?

johnn9977 · Answer

Where do you find video card DisplayPort? Not sure where mine is and I have Aurora R8. John

johnn9977 · Answer

I have the garbage GTX 1660.

johnn9977 · Answer

Looks like it thanks!!

Alienware Desktops

Was this post helpful?