I'm in the same dilemma R7 on 1.0.17 BIOS and MS in its infinite wisdom just installed 1.0.25 from WU currently pending a reboot. Unreal..
1) F2 set up
2) Go to Security on list
3) Go down on the UEFI Capsule firmware updates
4) Put Disabled
5) Save and reset.
The million $$ question will this method above will STOP that update from fully installing? and keep me at 1.0.17? or am I already up the creek and lets see if it installs or doesn't then gotta do a rollback? anyone's input will be much appreciated!
Oh boy, I guess I crossed a line without realizing it. My bad. Sorry if I offended anyone, I did abbreviate thinking it was ok. I should have said, "Seriously messed up" in my opinion. Hope that meets standards. This wasn't a dig on Dell, it was a dig on Microsoft.
I have an Aurora R8 as well and 10/30/21 it wouldn't turn on. I have the 1.0.17 BIOS. Let it sit until today and it magically turned on this morning. I didn't do anything to it. But I am worried about shutting it down. Planning on just putting it to sleep. Fingers crossed.
I couldn't figure out how to delete those driver folders but think I may have stopped the auto updating by disabling driver updates from windows 10 pro using the following method. Will see if it holds up over time. So far, it's left me on 1.0.9 despite checking for updates and turning computer on/off multiple times. The group policy method is working for now, fingers crossed......
Had this same issue and after multiple attempts at pressing the power button the system finally turned on. The interesting thing was that the Alienware window update showed up on my system as being installed today on 11/1/2021 even though I had the problem the day before.
NSFW: I did power off my system again and it turned on just fine. Did the power drain method where I held down the power button while the power cord was unplugged. Went to plug it back in and it worked. Then tried it one more time without unplugging anything and it worked. So I'm not sure how long the system has to be running for this to happen but I do leave my system on for longer periods and I'm also using an RMX850 as my PSU.
EDIT: I was able to reproduce the issue but it wasn't as bad as I thought it was. I decided to power off the machine but also turned off the switch to the surge protector that the PC was using. Then turned on the switch again and then pressing the power button didn't work. Had to press it a few more times before it did work. So there seems to be some sort of delay or issue with the power button not responding but you may have to try it several times at least and hopefully it turns on again.
I have the exact same issue. I've tried these fixes and have been able to get the power back on without having to continually hold down the button. I did this by swapping out the CMOS coin-cell. If I don't swap it out then I get nothing, swap it and it works one time.
However I still don't get a reboot, I just get the on/off button flashing 5 times - in the manual this apparently means the coin-cell needs replacing (I've done that twice with new ones) - any suggestions anyone?
So here I am. After being very patient and understanding. Paying $256 for support, having a fix date then it being canceled. Having my post changed because of “standards” after apologizing because of it. Then this
, please wait while we are updating your system. No reboot. Seriously!
I managed to learn it was easier than I thought just running that .exe file. I can confirm also installing 1.0.9 fixed my issue. I can now restart my computer without having to go into the machine. THANK YOU so much everyone
I too am having this horrible issue. The power button will not work after windows updated my PC. I tried the holding power button methods e.t.c with no luck the only thing that seems to get my R8 going again is to do this:
But I have to do it every time i want to start my PC. I can not restart without having to do the above. I wish i knew how to roll back the BIOS but can't find any information on the R8
Does anyone have a youtube video or anything thanks
Yes you're right as its system folder, but better to remove drivers together with device from Device management console, checking checkbox remove drivers.
I updated through Windows. I was on 1.0.16 installed from Alienware_Aurora_R8_1.0.16.exe about 2 months ago. I've had no problems so far, though I've only rebooted twice
I have been experiencing the same issue on the R8. Though, the only difference is that my system was on 1.0.16. That would most likely mean that the culprit isn’t the forced BIOS 1.0.17 update from Windows, rather it was probably caused by something else entirely different.
My bet would be that windows update messed up something or Alienware OC controls did something wrong or maybe both, the update messed up Alienware OC controls.
Either way, I do not want to be stuck on 1.0.9. This absolutely need to be fixed. Whatever the case may be, Dell needs to get on board and find a solution ASAP or addressed it somehow. I was thinking to upgrade to a R13 down the line but after this fiasco and Dell’s non responsiveness, my trust for them has significantly dropped.
Well, now that windows forced install of 1.0.17 bios and my machine doesn't like to go to 1.0.9 the rapid push of the start button or holding down the red button at the fan and the power button at the same time, my machine will not boot. I had to go through the whole deal of unplugging, draining the power then plugging it back in while holding the power button. This is getting older by the minute.
TheMadHat
4 Posts
0
November 1st, 2021 15:00
None of these solutions are working for me... I think mine might be truly bricked.
22GREEN
2 Intern
•
239 Posts
0
November 1st, 2021 16:00
I'm in the same dilemma R7 on 1.0.17 BIOS and MS in its infinite wisdom just installed 1.0.25 from WU currently pending a reboot. Unreal..
1) F2 set up
2) Go to Security on list
3) Go down on the UEFI Capsule firmware updates
4) Put Disabled
5) Save and reset.
The million $$ question will this method above will STOP that update from fully installing? and keep me at 1.0.17? or am I already up the creek and lets see if it installs or doesn't then gotta do a rollback? anyone's input will be much appreciated!
TIA
22GREEN
2 Intern
•
239 Posts
0
November 1st, 2021 16:00
I'm in the same dilemma R7 on 1.0.17 BIOS and MS in its infinite wisdom just installed 1.0.25 from WU currently pending a reboot. Unreal..
This method above will stop that update from fully installing? and keep me at 1.0.17? anyones input will be much appreciated!
TIA
PalAl
1 Rookie
•
41 Posts
0
November 1st, 2021 17:00
Oh boy, I guess I crossed a line without realizing it. My bad. Sorry if I offended anyone, I did abbreviate thinking it was ok. I should have said, "Seriously messed up" in my opinion. Hope that meets standards. This wasn't a dig on Dell, it was a dig on Microsoft.
PanInArear
1 Rookie
•
1 Message
0
November 1st, 2021 18:00
I have an Aurora R8 as well and 10/30/21 it wouldn't turn on. I have the 1.0.17 BIOS. Let it sit until today and it magically turned on this morning. I didn't do anything to it. But I am worried about shutting it down. Planning on just putting it to sleep. Fingers crossed.
MOAlien
12 Posts
1
November 1st, 2021 19:00
I couldn't figure out how to delete those driver folders but think I may have stopped the auto updating by disabling driver updates from windows 10 pro using the following method. Will see if it holds up over time. So far, it's left me on 1.0.9 despite checking for updates and turning computer on/off multiple times. The group policy method is working for now, fingers crossed......
https://www.windowscentral.com/how-disable-automatic-driver-updates-windows-10
Gysper
1 Rookie
•
52 Posts
0
November 1st, 2021 19:00
Had this same issue and after multiple attempts at pressing the power button the system finally turned on. The interesting thing was that the Alienware window update showed up on my system as being installed today on 11/1/2021 even though I had the problem the day before.
NSFW: I did power off my system again and it turned on just fine. Did the power drain method where I held down the power button while the power cord was unplugged. Went to plug it back in and it worked. Then tried it one more time without unplugging anything and it worked. So I'm not sure how long the system has to be running for this to happen but I do leave my system on for longer periods and I'm also using an RMX850 as my PSU.
EDIT: I was able to reproduce the issue but it wasn't as bad as I thought it was. I decided to power off the machine but also turned off the switch to the surge protector that the PC was using. Then turned on the switch again and then pressing the power button didn't work. Had to press it a few more times before it did work. So there seems to be some sort of delay or issue with the power button not responding but you may have to try it several times at least and hopefully it turns on again.
sketty
3 Posts
0
November 1st, 2021 20:00
I have the exact same issue. I've tried these fixes and have been able to get the power back on without having to continually hold down the button. I did this by swapping out the CMOS coin-cell. If I don't swap it out then I get nothing, swap it and it works one time.
However I still don't get a reboot, I just get the on/off button flashing 5 times - in the manual this apparently means the coin-cell needs replacing (I've done that twice with new ones) - any suggestions anyone?
PalAl
1 Rookie
•
41 Posts
0
November 1st, 2021 20:00
So here I am. After being very patient and understanding. Paying $256 for support, having a fix date then it being canceled. Having my post changed because of “standards” after apologizing because of it. Then this
, please wait while we are updating your system. No reboot. Seriously!
pfulch
2 Posts
1
November 1st, 2021 21:00
I managed to learn it was easier than I thought just running that .exe file. I can confirm also installing 1.0.9 fixed my issue. I can now restart my computer without having to go into the machine. THANK YOU so much everyone
pfulch
2 Posts
0
November 1st, 2021 21:00
I too am having this horrible issue. The power button will not work after windows updated my PC. I tried the holding power button methods e.t.c with no luck the only thing that seems to get my R8 going again is to do this:
https://www.dell.com/support/manuals/en-ca/alienware-aurora-r8-desktop/alienware-aurora-r8-service-manual/procedure?guid=guid-ede66f25-e8a7-4b7d-8727-11dd2aa121c4&lang=en-us
But I have to do it every time i want to start my PC. I can not restart without having to do the above. I wish i knew how to roll back the BIOS but can't find any information on the R8
Does anyone have a youtube video or anything thanks
KentXRS
27 Posts
1
November 1st, 2021 23:00
Yes you're right as its system folder, but better to remove drivers together with device from Device management console, checking checkbox remove drivers.
jookyone
1 Message
0
November 2nd, 2021 03:00
I updated through Windows. I was on 1.0.16 installed from Alienware_Aurora_R8_1.0.16.exe about 2 months ago. I've had no problems so far, though I've only rebooted twice
MiraiKei
1 Rookie
•
8 Posts
0
November 2nd, 2021 05:00
I have been experiencing the same issue on the R8. Though, the only difference is that my system was on 1.0.16. That would most likely mean that the culprit isn’t the forced BIOS 1.0.17 update from Windows, rather it was probably caused by something else entirely different.
My bet would be that windows update messed up something or Alienware OC controls did something wrong or maybe both, the update messed up Alienware OC controls.
Either way, I do not want to be stuck on 1.0.9. This absolutely need to be fixed. Whatever the case may be, Dell needs to get on board and find a solution ASAP or addressed it somehow. I was thinking to upgrade to a R13 down the line but after this fiasco and Dell’s non responsiveness, my trust for them has significantly dropped.
PalAl
1 Rookie
•
41 Posts
0
November 2nd, 2021 06:00
Well, now that windows forced install of 1.0.17 bios and my machine doesn't like to go to 1.0.9 the rapid push of the start button or holding down the red button at the fan and the power button at the same time, my machine will not boot. I had to go through the whole deal of unplugging, draining the power then plugging it back in while holding the power button. This is getting older by the minute.