Aurora R9, DDO, graphic glitches

Question

Have owned an Alienware Aurora R9 for a week or so now, but I am getting graphic glitches during game play.

For instance: When I spin my character around slowly, the screen jumps a bit, also when running at times my character will all of a sudden start going to the right without me doing it. At first I thought it might be a keyboard problem so I changed it out to no avail. Changed out the mouse and still no dice. The game I play is DDO (Dungeons & Dragons Online) and there is lag in the game at times. I know what lag is, and this isn't lag. I looked in the Device Manager at the graphics adapter and there is both a GeForce GTX 1660 and an onboard Intel HD chip (which seems to be enabled). Is there any chance that the two graphics controllers are interfering with each other and is it OK to disable the Intel chip? There are no problems with either graphics controller in Device Manager and are running properly. I went into the BIOS and really couldn't find the option to disable the onboard graphics. There is an option to disable the Intel graphics chip in the Device Manager.

Thanks in advance for any help you can give me.

Alienware-Joe · Answer

Thanks for reaching out! Is the issue only happening with DDO? Have you tried any other game? It is possible that the computer is seeing DDO as an application that can be run only on the Intel HD card. Have you tried disabling the Intel card?

Alienware-Joe · Answer

To disable the Intel card, you can do so from the Device Manager.

Tesla1856 · Answer

You should not need to disable on-board Intel video. If system is set to High-Performance ... it should just go un-used for full-screen DirectX games.

You can also just lock your game’s exe to Nvidia GPU.

https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Windows-computer-

savvy2 · Answer

Spoiler

playing any online game can fail. think about that carefully end to end. (PC issues, web TCP-IP issues(and dynamic routing , and last the GAME server online, (over taxed or gawd knows what)

do games work ok loaded to your PC, like what one does with DVD game loaded or Using steam , and only steam local games and test it in single player, I bet all that works 100% , just DDO fails

that is what I bet, but you need to do the tests to prove that.

On line games , not one is 100% reliable. all can fail or lag or go nuts at any time, (due to the complex nature of that END TO END connections)

load a local game, and then report on that. first. ( I run Metro Exodus and Farcry , with steam and never fails)

for sure in single player but in multiplayer, oops, servers can overload, for sure popular …..

or the DDO

FREE
PREMIUM
VIP

which one? wana bet VIP gets more service ! yes, " priority access to servers" read that yet? know what that means, , it means FREE dudes,get LAGGED. (stalled)

using what BROWSER? EDGE? or ask them?

savvy2 · Answer

no the HD intel, iGPU is NOT ENABLED , period. nor given that fact, they are not in each others way EVER. forget that, ok,   I have  GTX1650 and never ever glitches ever.  (for sure local single player) why not learn to test the PC with other games,  to see that only DDO fails. that would be best no matter what. get CS:GO disk and test? IDK. get one and test.   BTW ,in my Dell, all,  No R9s here, I build my own gaming PCs  from first made) The BIOS on mine all have VIDEO section there, (auto, PCI , iGPU) on some PCs this is just not there, its hard coded ROM BIOS to be AUTO, and is never ever set to both on any PC on earth, (seen 1000s) (in the old days, all the 3 ways or 2decades back some had,  PCI on off for GPU) those days are long long gone now.. why not test a 100% local game first. even use very tough game, like Crysis.  or any top game local. or run PASSMARK 3D, (free version) (I have pro license) but why not run this>? or FURMARK, 3d,   see it does work !!!!  showing huge FPS and NO  GLITCHING. or any other bench mark app that uses heavy game engine as a test.... endless choices here... pick one,

Roadsalt · Answer

I apparently solved the problem by:

1. Turning off the intel graphics adapter.

2. Setting the system power scheme to max.

3. Turning off the killer control center.

Dont know exactly which of these did the job, but its running very good now, and I'm leaving it that way.

DDO is notorious for server lag, but what I was experiencing was much worse than the usual, especially all the rubberbanding. The game actually ran worse than my previous 7 year old computer which is pretty sad.

DDO is a very old MMO with what is basically patched spaghetti code so its never going to run as good as a modern game, but I still like it because of all the character customization that is possible.

Thanks for all the replys

Alienware Desktops

Aurora R9, DDO, graphic glitches

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