Unsolved
3 Posts
0
2390
July 1st, 2020 07:00
Aurora R9, i7-9700, overheating
This is my fourth alienware computer. My cpu averages 85-95 degrees, gpu is aound 84 while gaming. Support told me PC was fine and just to not run games that will solve my problem with my gaming PC. $2000 for a pc that is worse than the R8 I replaced. Modern warfare is the game I and having problems with. On Dells site it claims the R9 can run MW no problem @144fps. I can not even run it @60fps without it overheating. I feel betrayed and that Dell is not standing behind their product. If this is not resolved this will be my last Dell pc. I can not afford to spend 2 grand on a PC that is nothing more than a heater at this point.
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Tesla1856
8 Wizard
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17.1K Posts
0
July 1st, 2020 12:00
If actually using the machine for gaming (or something like video-editing/encoding) ...
IMO ... Intel-i7 and Intel-i9 desktop processors need liquid-cooling (as you can see here in your example).
How did you get the 850w Power-Supply , but only (baby) fan-cooling?
Boneking
3 Posts
0
July 1st, 2020 12:00
No liquid cooling. 2080 super
skypro2020
4 Posts
1
July 1st, 2020 13:00
but the fact of the matter is if you do buy a product and the product makes claims that it cant meet isn't that false advertising??? what i would do is get a new case sounds like a hassles and a lot of disassembly but that case has NO ventilation what so ever even adding all that will barley help maybe 10 degrees but not with the fps the computer is trash since dell bought ailen ware the design team picks style over common sense.
Boneking
3 Posts
0
July 1st, 2020 13:00
the R9 on the dell site had the liquid cooling. I bought it from best buy. I made the mistake thinking it was the same exact pc. All the other components were the same.
r72019
6 Professor
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5.3K Posts
0
July 1st, 2020 18:00
"$2000 for a pc that is worse than the R8 I replaced"
I guess this can be attributed to good marketing by Dell's sales team, but I'll go ahead and call them out here. Going from an R8 to an R9 is not an upgrade. The R8 and R9 are the same PC. Both have the same internal metal chassis, z370 motherboard, all the same hardware, cpu, gpu options / capability, hard drive options, etc. Literally the same pc. The only substantive difference is the plastic covering over the same internal metal chassis (ie the new plastic legend design with more air vents) and no dvd drive option on the R9 - technically the slot on the chassis is still there but there's just no opening for it in the new plastic fascia. Definately not worth it to upgrade an R8 to an R9, unless asthetics are worth $2k.
r72019
6 Professor
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5.3K Posts
2
July 1st, 2020 23:00
Corsair h60, extra fans, and relocated hard drive: