Thermal Controller Error Message

Question

Hi I am getting this following error message popup that appears randomly. I'm not sure what this does. I don't even know if this affects anything.   System.TypeInitializationException: The type initializer for 'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'ThermalSupportAPI_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)Server stack trace:   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalSupportAPIMap.Initialize(Int32& featureMode)   at AlienLabs.ThermalControls.Communication.AuroraR7.COM.BiosSupportAPIClass.Initialize()   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalAPIOperationsClass.Initialize()   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControllerClass.Initialize()   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)Exception rethrown at [0]:   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)   at AlienLabs.ThermalControls.Communication.ThermalController.Initialize()   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceClass.Initialize()   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ObjectFactory.NewThermalControlsCapableDevice()   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceRepository.get_Instance()   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.DeviceRepositoryClass.getDeviceInstance(String assembly, String thermalClass)   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDeviceFor(ThermalControlsDeviceSetupInfo deviceSetupInfo)   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDevicesFor(List`1 deviceInfoList)   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.get_AllDevices()   at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_AllDevices()   at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_ChassisDevice()   at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass..ctor()   at AlienLabs.ThermalControls.Domain.ObjectFactory.NewProfileProcessor()   at AlienLabs.ThermalControls.Domain.Profiles.Classes.Factories.ProfileRepositoryFactory.get_ProfileRepositoryforController()   at AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor()   --- End of inner exception stack trace ---   at AlienLabs.ThermalControls.Controller.Main..ctor()   at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args)   at System.Windows.Application.OnStartup(StartupEventArgs e)   at System.Windows.Application.<.ctor>b__1_0(Object unused)   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Chad100 · Answer

Aurora R7, Windows 10, Command Center seems to be Version 4.8.20.0

Tesla1856 · Answer

What exact Alienware model, version of Windows, and version of Command Center are you running?

Tesla1856 · Answer

@Chad100 wrote:

Aurora R7, Windows 10, Command Center seems to be Version 4.8.20.0

That sounds about right.

On my Aurora-R6, I'm still running AW-CC v4.6.20 . It seems to be rock-solid. Machine is running Windows-10 v1803 these days.

See these tips.

https://dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705

Alienware Desktops

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