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August 8th, 2018 11:00

Thermal Controller Error Message

Hi I am getting this following error message popup that appears randomly. I'm not sure what this does. I don't even know if this affects anything.

 

System.TypeInitializationException: The type initializer for 'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'ThermalSupportAPI_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Server stack trace:
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalSupportAPIMap.Initialize(Int32& featureMode)
   at AlienLabs.ThermalControls.Communication.AuroraR7.COM.BiosSupportAPIClass.Initialize()
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalAPIOperationsClass.Initialize()
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControllerClass.Initialize()
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at AlienLabs.ThermalControls.Communication.ThermalController.Initialize()
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceClass.Initialize()
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ObjectFactory.NewThermalControlsCapableDevice()
   at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceRepository.get_Instance()
   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.DeviceRepositoryClass.getDeviceInstance(String assembly, String thermalClass)
   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDeviceFor(ThermalControlsDeviceSetupInfo deviceSetupInfo)
   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDevicesFor(List`1 deviceInfoList)
   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.get_AllDevices()
   at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_AllDevices()
   at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_ChassisDevice()
   at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass..ctor()
   at AlienLabs.ThermalControls.Domain.ObjectFactory.NewProfileProcessor()
   at AlienLabs.ThermalControls.Domain.Profiles.Classes.Factories.ProfileRepositoryFactory.get_ProfileRepositoryforController()
   at AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor()
   --- End of inner exception stack trace ---
   at AlienLabs.ThermalControls.Controller.Main..ctor()
   at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args)
   at System.Windows.Application.OnStartup(StartupEventArgs e)
   at System.Windows.Application.<.ctor>b__1_0(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

1 Rookie

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2 Posts

August 8th, 2018 11:00

Aurora R7, Windows 10, Command Center seems to be Version 4.8.20.0

8 Wizard

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17.1K Posts

August 8th, 2018 11:00

What exact Alienware model, version of Windows, and version of Command Center are you running?

8 Wizard

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17.1K Posts

August 8th, 2018 12:00


@Chad100 wrote:

Aurora R7, Windows 10, Command Center seems to be Version 4.8.20.0


That sounds about right.

On my Aurora-R6, I'm still running AW-CC v4.6.20 . It seems to be rock-solid. Machine is running Windows-10 v1803 these days.

See these tips.

https://dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705

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