Unsolved
This post is more than 5 years old
1 Rookie
•
2 Posts
0
2841
August 8th, 2018 11:00
Thermal Controller Error Message
Hi I am getting this following error message popup that appears randomly. I'm not sure what this does. I don't even know if this affects anything.
System.TypeInitializationException: The type initializer for 'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'ThermalSupportAPI_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Server stack trace:
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalSupportAPIMap.Initialize(Int32& featureMode)
at AlienLabs.ThermalControls.Communication.AuroraR7.COM.BiosSupportAPIClass.Initialize()
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalAPIOperationsClass.Initialize()
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControllerClass.Initialize()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at AlienLabs.ThermalControls.Communication.ThermalController.Initialize()
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceClass.Initialize()
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ObjectFactory.NewThermalControlsCapableDevice()
at AlienLabs.ThermalControls.Communication.AuroraR7.Classes.ThermalControlsCapableDeviceRepository.get_Instance()
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.DeviceRepositoryClass.getDeviceInstance(String assembly, String thermalClass)
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDeviceFor(ThermalControlsDeviceSetupInfo deviceSetupInfo)
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.DiscoverDevicesFor(List`1 deviceInfoList)
at AlienLabs.ThermalControls.DeviceDiscovery.Classes.ThermalControlsDeviceDiscoveryService.get_AllDevices()
at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_AllDevices()
at AlienLabs.ThermalControls.Tools.Classes.ThermalControlsDeviceRepositoryClass.get_ChassisDevice()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.ProfileProcessorClass..ctor()
at AlienLabs.ThermalControls.Domain.ObjectFactory.NewProfileProcessor()
at AlienLabs.ThermalControls.Domain.Profiles.Classes.Factories.ProfileRepositoryFactory.get_ProfileRepositoryforController()
at AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor()
--- End of inner exception stack trace ---
at AlienLabs.ThermalControls.Controller.Main..ctor()
at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args)
at System.Windows.Application.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)



Chad100
1 Rookie
•
2 Posts
0
August 8th, 2018 11:00
Aurora R7, Windows 10, Command Center seems to be Version 4.8.20.0
Tesla1856
8 Wizard
•
17.1K Posts
0
August 8th, 2018 11:00
What exact Alienware model, version of Windows, and version of Command Center are you running?
Tesla1856
8 Wizard
•
17.1K Posts
0
August 8th, 2018 12:00
That sounds about right.
On my Aurora-R6, I'm still running AW-CC v4.6.20 . It seems to be rock-solid. Machine is running Windows-10 v1803 these days.
See these tips.
https://dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705