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11986
Thermal Controller error startup
Hi, Im getting this message after I try to log in, in a black screen; I've already tried to restore to a previous point where it said windows update and same issue. Tried restarting in safe mode to reinstall CC and nothing. I am running windows 10 on an Alienware Aurora R6. Thanks
System.TypeInitializationException: The type initializer for
'AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon' threw
an exception. ---> System.ComponentModel.Win32Exception: Could not create
icon data
at
AlienLabs.CommandCenter.Tools.Classes.TaskbarIcon.TaskbarIcon.CreateTaskbarIcon()
at
AlienLabs.CommandCenter.Tools.Classes.TaskbarIcon.TaskbarIcon..ctor()
at
AlienLabs.ThermalControls.Controller.Classes.ThermalControlsTaskbarIcon..cctor()
--- End of inner exception stack
trace ---
at
AlienLabs.ThermalControls.Controller.Main..ctor()
at
AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender,
StartupEventArgs args)
at
System.Windows.Application.<.ctor>b__1(Object unused)
at
System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback,
Object args, Int32 numArgs)
at
MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source,
Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
makgabri
1 Message
1
April 13th, 2018 11:00
Got the exact same issue that happen suddenly to me last night, same desktop. Did the same thing you did but I'm getting nowhere.
Tesla1856
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April 13th, 2018 12:00
1. That almost never works, and if fact ... sometimes makes things worse.
2. I think (maybe) you can uninstall CC from Safe-Mode, but I don't think installing new version will work from there. I think you have to be inside full-Windows.
I'm still running Alienware Command Center v4.6.20 ... so maybe try a clean-install of that version.
If that doesn't help, maybe try the new v4.8.23.
http://downloads.dell.com/published/pages/alienware-aurora-r6-desktop.html
Remember these Alienware Command-Center tips:
(These tips have served me well, for like 8 years now).
- Never upgrade from inside CC itself (always clean-install a fresh version)
- Always uninstall old version and REBOOT, before installing any version
- After downloading the installer, I always use Windows-Explorer to "UnBlock" the file before using it.
- Try disabling Window's Fast-Startup feature. If you boot from a SSD, you won't even notice.
Tesla1856
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April 13th, 2018 12:00
This has never happened before, but it looks like my Aurora-R6 stumbled a bit auto-installing and auto-rebooting ... after a pushed Windows-Update last night.
I just shut-down and rebooted and then everything was fine. I didn't think much of it, but in-light of this thread, I guess I will collect some data and then write-up the event, and post it here later:
https://www.dell.com/community/Alienware-General/Aurora-R6-Hard-Lockup-and-crash-while-gaming-SOLVED/td-p/5504111/page/3
Tesla1856
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April 13th, 2018 21:00
So, how's it going guys ?
I wrote-up our incident here. It was weird and a little scary but everything seems fine for us (a reboot fixed it).
https://www.dell.com/community/Alienware-Desktops/My-Aurora-R6-The-Adventure-Continues/td-p/6063705
goldsax9
1 Message
1
April 16th, 2018 19:00
Got the same problem after the update on the 10th. Tried everything you have, but nothing different. I've e-mailed Dell, but with a big company like that you always got to jump through hoops to get your problem fixed. If I can repair it, I'll let you know how I did it.
ajgijr
1 Message
0
August 19th, 2018 17:00
I was getting frequent pop-up messages from User Account Control, Command Center, Verified publisher Microsoft Windows after a Windows update. I finally got rid of these buggy pop-ups after uninstalling and re-installing Alienware Command Center. Deja-Vu. The buggy pop-ups are back. I uninstalled and re-installed Alienware Command Center. The pop-ups ceased again. But, this time, I think the Alienware Command Center is in conflict with a recent Windows update. I can open Alienware CC but, when I click on Thermal Controller, the program shuts down. I ran the BIOS update but, I think it was the same version. I even tried holding the power switch in (unplugged), for 30 seconds. I've tried uninstalling and re-installing Alienware CC twice. No change. Thermal Controller still crashes. My system is a Dell Alienware Aurora R6. I've had so many problems with this software, having to R&R it all to frequently after Windows updates, I wonder just why I need it. Will my system cool itself properly without it?
Tesla1856
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August 19th, 2018 18:00
See my URL above.
My Aurora-R6 is still on Command Center v4.6.20 and it works fine. Be sure AW-CC update option is OFF.
Yeah, so 1703, 1709, and now 1803 ... all fine.