Two AW2521HF, USB 3.0 upstream cable usage

Question

I bought my son two Alienware 25 Gaming Monitors - AW2521HF. Both AW2521HF come with a USB 3.0 upstream cable. Looks like the only way you can change the RGB lights on the monitors is to have both USB 3.0 upstream cables plugged into the PC. My question is this, before we start working on getting the cables behind the desk to look nice I've already noticed one USB 3.0 upstream cable will be too short. Do both USB 3.0 upstream cables need to be plugged into the PC to control the RGB lights on the back of both monitors? Or can you plug one USB 3.0 upstream cable into the PC and the other end of the cable into monitor 1, and then take the 2nd USB 3.0 upstream cable and plug it into monitor 1 and the other end of the cable into monitor 2? Basically can you daisy chain both monitors together or do both monitors need to be separately plugged into the PC using both USB 3.0 upstream cables? Thx

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

Tesla1856 · Answer

@Hulk of AZ wrote:

Do both USB 3.0 Upstream cables need to be plugged into the PC to control the RGB lights on the back of both monitors?

I would think so (don't you).

You could likely use a Powered USB-3.0 hub. Use a 3-6 foot USB-3.0 cable to the hub, and then those supplied cables plug into the hub. Right?

DELL-Chris M · Answer

The AW2521HF do not offer any daisy chain possibilities. Both of the AW2521HF USB 3.0 upstream port will have to be connected to the PC USB 3.0 ports via the provided 1.8 Meter/6 Feet USB 3.0 upstream cables. Using extension cabling or connecting the USB 3.0 upstream cables to a powered USB hub were not tested by Dell.

Vanadiel · Answer

I used extension cables on my R10 because of the distance it was away from me.

I just got a 6 pack of the correct USB extension cables from Amazon, cheapest ones I could find.

I use USB 3.0 extension cables, even for lower USB revisions.

If these are USB 3.0 ports, I would say get a 6 pack of USB 3.0 extension cables.

Hulk of AZ · Answer

@DELL-Chris M do you have a 10' cable you recommend? Thx

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