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June 4th, 2018 05:00

X51, multiple error messages, show intermittently

Hi team,  

**Model: Alienware X51 - for further details about the model, please see at the bottom of this email. 
 
- I intermittently keep getting one or the other message:
(1) "Internal hard disk drive not found. To resolve this issue, try to reseat the drive"
-or-
(2) " Error Code 2000-0123. Validation: 5559. MEMORY INTEGRITY TEST DISCREPANCY". 

 

- Recently updated RAM to 8GB: ( Timetec Hynix IC 8GB Kit (2x4GB) DDR3 1333MHz PC3-10600 Unbuffered Non-ECC 1.5V CL9 2Rx8 Dual Rank 240 Pin UDIMM Desktop Memory RAM Module Upgrade (8GB Kit (2x4GB))
 
- After two days of working fine, my PC self-restarts, prompting either message (1) or (2). 
 
- I ran ePSA: everything worked, but Memory. I reseated RAM slots between each other. Ran with just one x4GB slot- it worked for about 20min. Then PC restarted itself, and I had "HDD not found" message again.   
 
- Disconnected HDD, and reseated to ensure everything is well connected. 
 
- Still does not work. 
 
Can someone kindly assist, please?
Cheers!
 
**Model Details
Alienware X51 Matte Stealth Black Chassis, English Genuine Windows® 7 Home Premium (64 BIT)
Video Card
1GB GDDR5 NVIDIA® GeForce® GT 545
Hard Drive
1TB Serial ATA (7,200 rpm)
Processor
Intel® Core™ i3-2120 (3.30GHz, 3MB L3 Cache, 2C)
Power Supply
240W AC Adaptor

Memory
4GB 1333MHz (2x2GB) Dual Channel Memory 

 

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