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May 2nd, 2017 00:00

Alienware 13 R2 Plugged in, not charging

Hi, I have read tons of issues with this topic. I have tried a lot of solutions as well.

First, I have uninstalled the controllers and installed back in after a short period with the battery unplugged even from the wall. It worked!!... for a few minutes, and then the problem come back.

I have just updated the BIOS and I still have the problem. I run diagnostics on the battery and it showed me everything is fine. On the other hand, i figured the battery Low, high and current values were still 35%, I dont know if the high value should be 100% as the top boundary. 

I dont know what else can i do. It doesnt seem to be a battery problem nor the adapter, since its working well as long as it is connected.

I hope you can help me.

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