Alienware 14 Battery not detecting

Hello, 

Try the steps below.

* Turn off the laptop
* Unplug the AC adapter from the laptop
* Disconnect, then reconnect the AC adapter into the wall power outlet
* Remove the battery from the laptop
* Hold the laptop power button in for 30 seconds
* Reinsert the battery and plug in the AC adapter to the system
* Power the laptop on

Let us know how it goes. 

Thanks for your quick help,

It shows the same error that Batter cannot be detected,  in BIOS it shows the battery is permanantly failed and need to replace.  

Thanks again,

Shiva

You're very welcome,

Unfortunately, it appears the battery has reached its life span. There aren't any other troubleshooting procedures for a problem like this, the battery needs to be replaced. 

Thanks for your help,

Surprisingly, there is a vertical line on LCD started exactly at the same time since the battery problem occurred.  Now its booting with a vertical line on LCD.  Tried booting with D and startup button, it shows the vertical line on all the color background.  

For battery,  I will order for replacement.   :-)

Thanks again,

Surya

Regards,

Surya

Shiva, did you find a solution for the problem? I am having a similar issue with my Alienware 14.