anyone?

Hi Elseledonio,

Can you describe your problem a little bit more? Is this a physical problem, like the keys are stuck after using them?

Have you tried re-installing the game itself?

For example..., if I press the keys "A" "W" "E" "R" "Space", the key "space" doesn't work, also, if i press "A" "W" "Left Arrow key", the "left arrow" key and the "W" key dont work

Does this happen in safemode? If you have Windows 8, check this article to know how to access it.

Yes, it happens in safemode :/

Seems like the keyboard needs to be replaced. Do you live in the US or Canada? If you do, add me as a friend and send me your service tag through a private message. If you live in another country, contact your local tech support for service.

I live in Mexico, i already contacted tech support... Thanks

hello alexander_J I'm also new alienware 14 user bought it 10 days ago

I also having same issue that alienware key ghosting problem.

Is there way to fix ? , Cause my local (South Korea) branch manager said it can't 

So I want to talk with states tech engineer that

1. Is New  alienware 14 has key ghosting problem?  some of labtops? or all of laptops?

2. Is there a way to fix?

3. Is The USA have no issue with New alienware 14, 17

I really having some trouble with this issue.

And I see this problem article which start in 2011 and I also every models had same issue.

Why didn't fix this problem?

I have a new 18, and it too has the ghosting issue.

I had a tech out yesterday, and no fix. Was told by the tech that he thinks all the new ones have the problem and that it is a design fault. I could not get a proper response when I phone support.

They have agreed to a refund. I am thinking about it. Tech that came around said that many have received refunds because of the issue. They are not fixed for purpose.

If I knew a fix was on the way I could wait. But as I said I could not get an answer to that question.   

Thank you for your comment.

I have a one question. Where do you live? because I wonder what country's branch you deal with.

Australia.

I know this thread is a little old, but if any of you are still following ... discussion of Key Ghosting problems on Alienware laptops is here:

http://en.community.dell.com/owners-club/alienware/f/3746/p/19543838/20513416.aspx#20513416