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45031
August 28th, 2013 07:00
Alienware 14 - can not update Nvidia Drivers
Hello ! (sorry for my bad english)
Few days ago i saw a notification that new version of nvidia driver is avaiable. I clicked on link in my Nvidia Control Panel and it has redirected me to nvidia download page with driver. Unfortunetely, i cant install this driver becouse installer says that "This graphics driver could not find compatible graphics hardware". How can I fix it?
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Alienware-Dani
133 Posts
0
August 28th, 2013 13:00
kukicola, we recommend to install the latest version for the driver on our support website. Just follow this steps in order to do it.
AmDAli3n
1 Message
0
September 19th, 2013 13:00
Yes I agree but Dells response is complete unacceptable in my opinion we should be able to install the latest driver from Nvidia and get the performance increase!
The work around I found was get the latest beta driver. They are always stable and work great. Download from here
http://www.nvidia.com/Download/Find.aspx
WaldoJim42
2 Posts
0
October 8th, 2013 17:00
This is not an answer. The drivers on the Dell site are quite old. I know I am already getting annoyed at games telling me to update to 320.11 or newer... as if I had a choice.
Milena M458
6 Operator
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2.7K Posts
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October 9th, 2013 08:00
You can try updating the driver following these steps
1. Start Windows and logon with an administrator account.
2. Click Start, and then click Control Panel.
3. Make sure View by Category is selected, and click Uninstall a program.
4. Select NVIDIA Drivers, and click Uninstall or Uninstall/Change.
5. Follow the instructions on the screen to complete uninstallation.
6. Flash the BIOS to the Latest version (A04)
7. Download the latest driver from the NVidia website.
8 Follow the instructions on the screen to complete the installation.
Let us know how it goes.
WaldoJim42
2 Posts
0
October 9th, 2013 11:00
Like others, I went through this already (and tech support went and repeated that as well). The end result ended up something like: "It looks like you just have to use our driver releases." Which isn't an answer when Dell/Alienware takes so long to release drivers.
Allow me to add - the machines have been shipping with A04. I also go one step further, and use driversweeper to ensure that the old driver is completely removed before attempting the new one.