Unsolved
This post is more than 5 years old
1 Message
0
7817
August 12th, 2015 21:00
Alienware 15 4K Screen Problems
Has Dell fixed this issue yet? I just purchased a nice new 15 4K that can't drive an external monitor. I am running Win10 which may also be complicating the issue. Please let me know if anyone has any ideas. Thanks
No Events found!


Alienware - Rodrigo
9 Technologist
•
4.4K Posts
0
August 13th, 2015 15:00
Can you please explain what is the problem that you are having. For example, does it not recognize the 4K resolution? Do you get a black screen? Does it crash? Also, please confirm if this problem started after you did the update to Windows 10.