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August 25th, 2017 01:00
Alienware 15 R3.. Worst Experince
Same issue with my Alienware 15 R3 laptop. One of relative bought laptop for me from USA.
From first BOOT this laptop has so many issue.
1. First boot it self blue screen of welcome me rather than windows.
2. Does Not turn on after pressing power button. Out 15~20 time once it will turn ON.
3. When it will turn on, it will crashed due to some unknown driver.
By profession being engineer could able to understand why the **** bad driver crashing the main windows.
Worst case faulty section should not work OR report rather than crashing whole windows.
Dell service updated all possible drivers & windows update on system. But situation does not change at all.
I really want to change this product, for which dell is in denial mode.
how come product from dell can have so many issue's ??? On top that dell still selling in market.
Spent several thousand $, still not able use single day.
Eimy_B
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August 25th, 2017 10:00
Hi ,
We are very sorry for all the bad experience that you have had with the system so far. Please send me a private message with the service tag so I can review your case.
Jkataria
4 Posts
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August 26th, 2017 07:00
Service Tag:
Express Service Code:
Regards
Jagdeep K Kataria
On Fri, Aug 25, 2017 at 10:31 PM, Alienware-Eimy <emc-dell@jiveon.com>
Eimy_B
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4.4K Posts
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August 28th, 2017 16:00
You can't put private information as public here, so just hover the cursor over my username and hit message.
Jkataria
4 Posts
1
September 7th, 2017 04:00
I figured it out the problem.. problem is windows 10... due to some internal problem windows is disabling the graphics card functionality.
First i disabled the Intel graphics card making sure no other option for display. (Read some where in some forum)
Then updated the windows, I believe in latest windows update Microsoft has fixed this issue.
Now after updating the windows system is turning ON every time whenever I am turning on laptop. Which is big relief.
There is update in killer WiFi driver's too. which is resolving the hanging & blue screen issue.
From last few days I am using system constantly till now didn't observe the blue screen & hanging.