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June 14th, 2016 07:00
Alienware 15 black screen! Help!!
When i start the laptop the lights turn on and everything but the display remains black, after a few seconds it turns off and tries to turn on again automatically! Its been a couple of times where the laptop just boots normally without a problem, can use it like always. As soon as i turn it off, im unable to turn in on again! Please help
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Mssbange
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June 14th, 2016 11:00
Hi Alex!
Thank you for replying so soon!
I cant hear windows or anything at all, the keyboard lights up and then it shuts down again and stars over. It makes that until i hard reset it.
I just tried disconnecting the battery and hoding the power button for 1 minute. Also tried Fn and The D key but the same happened. Yesterday i could use it like normal, turned it off and then i cant turn it on again. If it helps in any way, the lapttop told me a couole of weeks ago that the adapter wasnt working properly. Thing is i still have charge left and even without the charger laptop wont start :(
Thank you so much for your time Alex!