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82497
December 30th, 2015 08:00
Alienware 15 with Windows 10 Screen Flickering
I received my brand new Alienware AW15R2-1546SLV 15.6 Inch FHD Laptop 4 days ago and this morning the screen went dark, and upon restarting the screen has started to flicker.
I have tried lowering the refresh rate and doing a restore with saving my files but its still flickering.
Does anyone have any other suggestions to try?
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Alienware - Rodrigo
7 Technologist
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4.4K Posts
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December 30th, 2015 14:00
Hi,
It sounds like a hardware problem with the display assembly, perhaps the cables that connect to the system board may be loose. For hardware assistance, send me your Service Tag in a PM.
MataPichones
2 Posts
0
February 20th, 2016 12:00
I´m experiencing this same Issue, and have tried the mentioned option to no avail. Just had it for a week and today the screen started looking burned. After restarting it started flickering nonstop :/
sharabiani.a
1 Message
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April 24th, 2016 17:00
Having the exact problem, screen went of for a second only one hour after I bought my brand new Alienware 15 then started non-stop flashing. Also the images seems like over lap, like you can see the windows open underneath your current open window. ***!
MataPichones
2 Posts
0
April 24th, 2016 17:00
Exactly that happening to mine. I´ve been usining still, but screen looks like not very colorful, will send it to warranty as soon as transfer to my name is done.