Unsolved
This post is more than 5 years old
4 Posts
0
1999
August 29th, 2016 16:00
Alienware 17 (2014) Slow Boot up?
It just started few days ago. Never had any boot problem before. When I power it on, it takes 3x longer to boot up than before but when I restart the system it boots up quick. I have got Windows 8.1 on it. I do not have the Kionix Free Fall Sensor installed. I have updated the BIOS but nothing has changed. Any idea please? I can upload a video on Youtube if you guys like.
Thank you for your time.
No Events found!


djspeedy8
4 Posts
0
August 30th, 2016 14:00
Here is the Youtube link:
http://youtu.be/CuDip9IvhFw
Eimy_B
6 Operator
•
4.4K Posts
0
August 30th, 2016 15:00
Hi,
Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors.
djspeedy8
4 Posts
0
August 31st, 2016 00:00
Hi Alienware-Eimy,
Thank you for your reply.
I've done the test and at the end it said "All tests passed". I have no idea what could be wrong with it.
Eimy_B
6 Operator
•
4.4K Posts
0
September 1st, 2016 21:00
Try running a clean boot, check the link below to see how to do it:
www.dell.com/.../SLN146749
djspeedy8
4 Posts
0
September 2nd, 2016 03:00
The system itself is fast, only when the Windows when booting up is slow. You can see in the video it looks like it restarts itself first shows the Alienware logo after blank screen and Alienware logo again.