Unsolved
This post is more than 5 years old
3 Posts
0
51931
February 13th, 2016 16:00
Alienware 17 Does Not Turn Off Properly
Hi there,
So ever since last week, sometimes, not all the times, my laptop does not turn off properly. The screen goes off, the fans go off, but the light on the power button stays on. And when I try to turn my laptop back on again, I press the ON button and nothing happens. So I have to press and hold the power button to shut it off, then press it again to turn it on. Other than this issue, it works fine as far as I can tell. I did some research online and looks like it might be a BIOS issue, but I am not sure.
Any idea what would cause this?
No Events found!


av8riam2
1 Message
1
February 14th, 2016 09:00
Uninstall both intel HD graphics drivers and Nvidia Geforce drivers. Reboot. Reinstall drivers from Dell.com.
Worked for me.
Cape_Olive
3 Posts
0
February 15th, 2016 17:00
I'll try that if the issue persists, thank you!
Luisbarreto
3 Posts
0
October 31st, 2017 20:00
Hello,
Did it work?