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9 Posts
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4212
September 24th, 2017 10:00
Alienware 17 R3 wont turn on. At first the alienware button icon would light up but nothing else. Now its totally dead. I tried draining the system power. Did not work... I also reset the bios... did not work.
Alienware 17 R2 wont turn on. At first the alienware button icon would light up but nothing else. Now its totally dead. I tried draining the system power. Did not work... I also reset the bios... did not work.
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JBomber
9 Posts
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September 24th, 2017 10:00
Also wanted to add there were no signs the battery was going bad. I have had it for 1 year 8 months.
JBomber
9 Posts
0
September 24th, 2017 19:00
Alright I removed the panel on the bottom and unplugged the battery cable to the motherboard, will try this out. hope it works!
Tesla1856
10 Wizard
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17.8K Posts
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71.1K Points
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September 24th, 2017 19:00
Remove main large run-battery for 24 hours. Press power button a few times during those hours. Then try it.
JBomber
9 Posts
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September 24th, 2017 19:00
Well the problem with that is I would have to take apart the entire laptop in order to remove the battery, really bad design in my opinion.... battery is literally under the motherboard, I suppose I could unplug the batty cable from the motherboard and get the same affect.
Tesla1856
10 Wizard
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17.8K Posts
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71.1K Points
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September 24th, 2017 21:00
Sounds like this is your first time to did it in a way that has any chance of working. Go ahead and press Power button a few times to dissipate all flea-power and then re-plug battery after an hour-or-so.
Tesla1856
10 Wizard
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17.8K Posts
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September 24th, 2017 21:00
Yes, that is the way it works.
Some UltraBooks have a tiny electronic switch, but it usually doesn't work (or really do the same thing) so you have to unplug the main battery connector anyway.
JBomber
9 Posts
0
September 24th, 2017 21:00
The AC adapter seems fine as well, I actually have it plugged into this laptop.
JBomber
9 Posts
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September 24th, 2017 21:00
Alright well it had been sitting for over an hour unplugged, I held the button in for over a minute probably 4 different times, still no luck. =/
Eimy_B
6 Operator
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4.4K Posts
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September 25th, 2017 10:00
Hi ,
If the system has warranty you can send me a private message with the service tag so I can assist you with this.
JBomber
9 Posts
0
September 25th, 2017 16:00
Ok so I just did one more try at reseting the cmos, and after doing it this time I held the power button for a few seconds and the light actually came on this time, the alien head power button would go from a pinkish purple to blue, then back. it was 1 for 1 pinkish/purple to blueish. I cannot for the life of me find ANYTHING on this color or number ratio. Everything I have read that gives a code is 2:1 or more.... any idea what this is ?