I would suggest you to perform hardware diagnostics outside the system by following the steps below and reply with the findings.
Turn on or restart the computer.
Immediately at the Dell/Alienware logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the hardware Diagnostics.
Write down any error codes listed. Reply with the error codes.
Also, Please let me know on which stress test the diagnostics are failing.
It looks like there is an issue with the memory on the system. Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check what can be done. To send a private message, click on my name and select start conversation.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
November 6th, 2013 06:00
Hi Daniel Dompe,
I would suggest you to perform hardware diagnostics outside the system by following the steps below and reply with the findings.Also, Please let me know on which stress test the diagnostics are failing.
Daniel Dompe
2 Posts
0
November 8th, 2013 12:00
Hello Ravi Ch,
After a few days of tests, let me sum this up a bit:
-Memory stress test failed: Advanced Pattern Test Failed WME02-IM7
I have also received blue screens for Bad Pool Header, Memory Management.
As for the tests performed under F12 during boot I had no error codes, everything turn out just fine.
Thanks for your comments.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
November 12th, 2013 10:00
Hi Daniel Dompe,
It looks like there is an issue with the memory on the system. Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check what can be done. To send a private message, click on my name and select start conversation.