Alienware 17 r2 trackpad lighting issue

Question

I just received my 17 and all the lights match except for the trackpad. The color does change when you try to change it but red is fuchsia and green has like a teal green there is no yellows oranges or any other colors but dark blue does work it seems like all other colors are dimmer than my 18 that I had does anybody have any help? I've tried uninstalling the command center and reinstalling and making sure all drivers are up-to-date. Alienfx tester results in the same offset colors.

Eimy_B · Answer

Hi, This looks like a problem with the touch-pad LED lights. Please send me a PM with the service Tag so I can assist you further.

Nsdf7 · Answer

ok thanks pm sent.

Locked Topics – Alienware General

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