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December 29th, 2015 09:00

Alienware 17 r3 No recovery partition

Hi I have a Alienware 17 r3 with a SSD boot (UEFI) I am trying to do a reset tu factory defaults but it comes back with an error could not find recovery partition. Ok so i created a windows 10 USB boot drive, i reboot the laptop and it does not see my boot drive (USB) so I go in the BIOS but cant see an option to boot from USB??

My system is UEFI so I dont know what to do from here.

1- Why Alien Respawn was not installed ?

2- Why dont I have a recovery partition?

Thanks.

7 Technologist

 • 

4.4K Posts

December 30th, 2015 13:00

Hi,

Are you trying to use Alien Respawn to do the factory reset? Look for a program in your system called Dell Backup & Recovery and try to do it with that one.

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