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November 19th, 2013 00:00

Alienware 17, restart issue

I just got my Alienware 17 and it works fine, but then when I turned it on again it only loads to the black page with Alienware and then doesn't do anything?

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54.3K Posts

November 19th, 2013 07:00

jayjay93,

Reseat the AC adapter directly to a wall outlet and to the laptop. Are there any external devices connected to the laptop? If yes, disconnect them and try to power on.

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