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September 20th, 2013 15:00

Alienware 18 Freezes

Got new Alienware 18 and have to hard power computer several times a day. Freeze most on youtube, bunch on any internet and hardly ever in any game. Did freeze during bootup today.  Ran Performance Test by passmark 3 times and twice froze during test itself during harddrive tests. is a hard freeze no input from mouse keyboard anything and must power off this new system could something still be broken? not had that in years (first system I built had bad hard drive 120 gig so they replaced new 160, yes that old a rig). I had a pet100 in it.

2 Posts

October 10th, 2013 22:00

what A04? I though the latest version is A03

Moderator

 • 

2.7K Posts

October 11th, 2013 07:00

Yes I'm Sorry the latest BIOS version for the Alienware 18 is the A03. 

18 Posts

October 11th, 2013 14:00

k just went support page using my service number A01 latest there and Nvidia GeForce driver 327.23 on computer

got new cooling pad today system running cooler and bigger gap between freezes, still there but more rare

18 Posts

October 12th, 2013 15:00

k now got it the system BIOS not the video card BIOS

updated and video drivers reinstalled

18 Posts

October 14th, 2013 16:00

Ran it everything passed so IDK what wrong

Moderator

 • 

2.7K Posts

October 14th, 2013 16:00

As well can you run the Alien Autopsy and let me know if it's giving you any error message 

18 Posts

October 14th, 2013 18:00

AlienAutopsy Log File

Monday, October 14, 2013 17:41:54
Overall Test Result: Passed

Intel Raid 0 Volume SCSI Disk Device
Model Number: Intel Raid 0 Volume
Firmware Revision: 1.0.
RAID Set Index: 0
Drive Count: 2
RAID Status: OK
RAID Type: RAID 0 (Striped)
RAID Set Capacity: 1.36 TB
Stripe Size: 16.00 kB
Controller: PCI:0:31:2
Set Members
WDC WD7500BPKX-75HPJT0
Port: 0
Model Number: WDC WD7500BPKX-75HPJT0
Serial Number: WD-WXA1A63J4217
Firmware Revision: 01.01A01
WDC WD7500BPKX-75HPJT0
Port: 1
Model Number: WDC WD7500BPKX-75HPJT0
Serial Number: WD-WX91A53T4855
Firmware Revision: 01.01A01
OS - C:
Volume Serial Number: 1658-C1BF
File System: NTFS
Volume Capacity: 1.35 TB
Volume Free Space: 747.37 GB
Volume Used Space: 639.18 GB
Random Seek Test
Test Started 10/14/2013 17:33:31
Test Finished: Passed 10/14/2013 17:34:25
Funnel Seek Test
Test Started 10/14/2013 17:34:25
Test Finished: Passed 10/14/2013 17:35:15
Linear Read Test
Test Started 10/14/2013 17:35:15
Test Finished: Passed 10/14/2013 17:35:19
Linear Read Test - 2
Test Started 10/14/2013 17:35:20
Test Finished: Passed 10/14/2013 17:35:25
WDC WD7500BPKX-75HPJT0
Vendor: Western Digital
Model Number: WDC WD7500BPKX-75HPJT0
Serial Number: WD-WXA1A63J4217
Firmware Revision: 01.01A01
Size: 698.6 GB
Rotation Rate: 7200 RPM
Cache Size: 16 MB
Temperature: 44 C
Physical Sector Size: 4 KB
Logical Sector Size: 512 B
Logical Sector Count: 1465149168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
SMART Status Test
Test Started 10/14/2013 17:35:26
Test Finished: Passed 10/14/2013 17:35:28
SMART Thresholds Test
Test Started 10/14/2013 17:35:28
Test Finished: Passed 10/14/2013 17:35:30
WDC WD7500BPKX-75HPJT0
Vendor: Western Digital
Model Number: WDC WD7500BPKX-75HPJT0
Serial Number: WD-WX91A53T4855
Firmware Revision: 01.01A01
Size: 698.6 GB
Rotation Rate: 7200 RPM
Cache Size: 16 MB
Temperature: 43 C
Physical Sector Size: 4 KB
Logical Sector Size: 512 B
Logical Sector Count: 1465149168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
SMART Status Test
Test Started 10/14/2013 17:35:30
Test Finished: Passed 10/14/2013 17:35:33
SMART Thresholds Test
Test Started 10/14/2013 17:35:33
Test Finished: Passed 10/14/2013 17:35:35
LITEONIT LMT-64M6M mSATA 64GB
Vendor: Lite-On
Model Number: LITEONIT LMT-64M6M mSATA 64GB
Serial Number: TW0T99N3550853733539
Firmware Revision: DM6110D
Size: 59.6 GB
Rotation Rate: Non-rotating media
Physical Sector Size: 512 B
Logical Sector Size: 512 B
Logical Sector Count: 125045424
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Specification Version: ATA/ATAPI-7 T13 1532D rev 4a
SMART Status Test
Test Started 10/14/2013 17:35:35
Test Finished: Passed 10/14/2013 17:35:36
SMART Thresholds Test
Test Started 10/14/2013 17:35:36
Test Finished: Passed 10/14/2013 17:35:37
HL-DT-ST DVDRWBD CA40N SCSI CdRom Device
Model Number: HL-DT-STDVDRWBD CA40N
Drive Serial Number: K0BD72N0341
Firmware Revision: A102
Firmware Date: 6/8/2012
Drive Letter: D
Readable Media: CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE
Writable Media: CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Write Strategy: TAO, SAO, RAW
DRAM Test
Test Started 10/14/2013 17:35:37
Test Finished: Passed 10/14/2013 17:35:42
Flash ROM Test
Test Started 10/14/2013 17:35:42
Test Finished: Passed 10/14/2013 17:35:44
Main IC Test
Test Started 10/14/2013 17:35:45
Test Finished: Passed 10/14/2013 17:35:46
CMOS
Divider Time Base: 32.77 kHz
Periodic Interrupt Rate: 976 MICROSECONDS
Checksum Test
Test Started 10/14/2013 17:35:46
Test Finished: Passed 10/14/2013 17:35:47
Pattern Test
Test Started 10/14/2013 17:35:47
Test Finished: Passed 10/14/2013 17:35:57
Intel(R) Core(TM) i7-4930MX CPU @ 3.00GHz (CPU:0)
Name: Intel(R) Core(TM) i7-4930MX CPU @ 3.00GHz
Cores: 4
Threads: 8
Signature: 306C3h
Technology: 22 nm
Performance
Max Qualified Speed: 3.00 GHz
Max Turbo Boost Speed: 4.29 GHz
Current Speed: 3.79 GHz
Multiplier: x 38.0 (8 - 32)
Max Turbo Boost Ratio: x 43
Bus Speed: 99.77 MHz
Features: MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, FMA, XD, VMX, IDA, AVX2
Cache Summary
L1 Instruction Cache: 4 x 32.00 kB
L1 Data Cache: 4 x 32.00 kB
L2 Cache: 4 x 256.00 kB
L3 Cache: 8.00 MB
Core : 0
Temperature: 54 C
Threads: 2
Core : 1
Temperature: 65 C
Threads: 2
Core : 2
Temperature: 55 C
Threads: 2
Core : 3
Temperature: 54 C
Threads: 2
Register Test
Test Started 10/14/2013 17:35:58
Test Finished: Passed 10/14/2013 17:35:58
Level 2 Cache Test
Test Started 10/14/2013 17:35:59
Test Finished: Passed 10/14/2013 17:36:01
Math Register Test
Test Started 10/14/2013 17:36:02
Test Finished: Passed 10/14/2013 17:36:02
MMX Test
Test Started 10/14/2013 17:36:02
Test Finished: Passed 10/14/2013 17:36:03
SSE Test
Test Started 10/14/2013 17:36:03
Test Finished: Passed 10/14/2013 17:36:04
SSE2 Test
Test Started 10/14/2013 17:36:04
Test Finished: Passed 10/14/2013 17:36:05
SSE3 Test
Test Started 10/14/2013 17:36:06
Test Finished: Passed 10/14/2013 17:36:06
SSSE3 Test
Test Started 10/14/2013 17:36:07
Test Finished: Passed 10/14/2013 17:36:07
SSE4.1 Test
Test Started 10/14/2013 17:36:08
Test Finished: Passed 10/14/2013 17:36:09
SSE4.2 Test
Test Started 10/14/2013 17:36:09
Test Finished: Passed 10/14/2013 17:36:10
Prime Number Generation Test
Test Started 10/14/2013 17:36:10
Test Finished: Passed 10/14/2013 17:36:11
Floating Point Unit Test
Test Started 10/14/2013 17:36:12
Test Finished: Passed 10/14/2013 17:36:14
System Memory
Total Physical Memory: 32.00 GB
Maximum Supported Memory: 32.00 GB
8192 MB DDR3 (1600 MHz)
Source: SMBIOS
Memory Size: 8.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Micron Technology
Memory Part Number: 16KTF1G64HZ-1G6E1
Memory Serial Number: E987D857
8192 MB DDR3 (1600 MHz)
Source: SMBIOS
Memory Size: 8.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Micron Technology
Memory Part Number: 16KTF1G64HZ-1G6E1
Memory Serial Number: E987D840
8192 MB DDR3 (1600 MHz)
Source: SMBIOS
Memory Size: 8.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Micron Technology
Memory Part Number: 16KTF1G64HZ-1G6E1
Memory Serial Number: E987D849
8192 MB DDR3 (1600 MHz)
Source: SMBIOS
Memory Size: 8.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Micron Technology
Memory Part Number: 16KTF1G64HZ-1G6E1
Memory Serial Number: E987D84A
Advanced Pattern Test
Test Started 10/14/2013 17:36:14
Test Finished: Passed 10/14/2013 17:39:22
Windows Memory Test
Test Started 10/14/2013 17:39:23
Informative Message: No memory diagnostic results were found in the event log. 10/14/2013 17:39:23
Test Finished: Passed 10/14/2013 17:39:24
Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Vendor Name: Intel Corporation
Interface: PCI Express x8
PCI Express Status Test
Test Started 10/14/2013 17:39:24
Test Finished: Passed 10/14/2013 17:39:25
Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x8 Controller - 0C05
Vendor Name: Intel Corporation
Interface: PCI Express x8
PCI Express Status Test
Test Started 10/14/2013 17:39:25
Test Finished: Passed 10/14/2013 17:39:26
High Definition Audio Controller
Vendor Name: Intel Corporation
Interface: PCI Express
PCI Express Status Test
Test Started 10/14/2013 17:39:27
Test Finished: Passed 10/14/2013 17:39:27
PCI Express standard Root Port
Vendor Name: Intel Corporation
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:28
Test Finished: Passed 10/14/2013 17:39:28
PCI Express standard Root Port
Vendor Name: Intel Corporation
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:29
Test Finished: Passed 10/14/2013 17:39:30
PCI Express standard Root Port
Vendor Name: Intel Corporation
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:30
Test Finished: Passed 10/14/2013 17:39:31
PCI Express standard Root Port
Vendor Name: Intel Corporation
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:31
Test Finished: Passed 10/14/2013 17:39:32
NVIDIA GeForce GTX 770M
Vendor Name: NVIDIA Corporation
Interface: PCI Express x16
Negotiated Link Width: x8 (maximum x16)
Video Card Chip Type: GeForce GTX 770M
Video Card Memory: 3.00 GB
Video Card BIOS: Version 80.6.60.0.1
Driver Provider: NVIDIA
Driver Version: 9.18.13.2723, 9-12-2013
GPU : 0
Temperature: 47 C
PCI Express Status Test
Test Started 10/14/2013 17:39:32
Test Finished: Passed 10/14/2013 17:39:33
Primary Surface Test
Test Started 10/14/2013 17:39:46
Test Finished: Passed 10/14/2013 17:39:49
Video Memory Test
Test Started 10/14/2013 17:39:49
Test Finished: Passed 10/14/2013 17:41:30
High Definition Audio Controller
Vendor Name: NVIDIA Corporation
Interface: PCI Express x16
PCI Express Status Test
Test Started 10/14/2013 17:39:34
Test Finished: Passed 10/14/2013 17:39:34
NVIDIA GeForce GTX 770M
Vendor Name: NVIDIA Corporation
Interface: PCI Express x16
Negotiated Link Width: x8 (maximum x16)
Video Card Memory: 3.00 GB
Video Card BIOS: 80.06.60.00.01
Driver Provider: NVIDIA
Driver Version: 9.18.13.2723, 9-12-2013
GPU : 0
Temperature: 48 C
PCI Express Status Test
Test Started 10/14/2013 17:39:35
Test Finished: Passed 10/14/2013 17:39:35
Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Vendor Name: Atheros Communications Inc.
Serial Number: FF-37-35-CB-F0-1F-AF-FF
Interface: PCI Express x1
MAC Address: f0:1f:af:37:35:cb
Adapter Connected: Yes
Current Speed: 100.00 Mbps
IP Address: 192.168.0.110
IP Mask: 255.255.255.0
Gateway IP Address: 192.168.0.1
DHCP Server: 192.168.0.1
Adapter DHCP Enabled: Yes
Driver Provider: Killer
Driver Version: 8.0.2.40, 12-12-2012
PCI Express Status Test
Test Started 10/14/2013 17:39:36
Test Finished: Passed 10/14/2013 17:39:37
Realtek PCIE CardReader
Vendor Name: Realtek Semiconductor Co., Ltd.
Serial Number: 00-00-00-01-00-4C-E0-00
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:37
Test Finished: Passed 10/14/2013 17:39:38
SDA Standard Compliant SD Host Controller
Vendor Name: Realtek Semiconductor Co., Ltd.
Serial Number: 00-00-00-01-00-4C-E0-00
Interface: PCI Express x1
PCI Express Status Test
Test Started 10/14/2013 17:39:38
Test Finished: Passed 10/14/2013 17:39:39
Broadcom 802.11ac Network Adapter
Vendor Name: Broadcom Corporation
Serial Number: 24-0A-00-00-00-01
Interface: PCI Express x1
MAC Address: 24:0a:64:a0:6b:d0
Adapter Connected: No
IP Address: 0.0.0.0
IP Mask: 0.0.0.0
Gateway IP Address: 0.0.0.0
Adapter DHCP Enabled: Yes
Driver Provider: Broadcom
Driver Version: 6.30.95.31, 12-11-2012
PCI Express Status Test
Test Started 10/14/2013 17:39:39
Test Finished: Passed 10/14/2013 17:39:40
PCI Subsystem
Configuration Test
Test Started 10/14/2013 17:39:40
Test Finished: Passed 10/14/2013 17:39:41
System Board
Manufacturer: Alienware
Product: 01W2J2
RTC Accuracy Test
Test Started 10/14/2013 17:39:41
Test Finished: Passed 10/14/2013 17:39:43
Microsoft ACPI-Compliant Control Method Battery
Battery Name: PABAS0241231
Manufacturer Name: SDI
Type: Li-I - Lithum Ion
Battery Serial Number: 41167
Designed Capacity Percentage: 100
Current Charge Percentage: 100
Current Charge: 87.32 Wh
Full Charged Capacity: 87.32 Wh
Designed Capacity: 87.32 Wh
Voltage: 17.11 V
Battery Life Test
Test Started 10/14/2013 17:39:44
Test Finished: Passed 10/14/2013 17:39:46
System Summary

Product Alienware 18
Service Tag 8986PX1
Express Service Code 179-722-047-25
Operating System

Operating System
Name Microsoft Windows 7 Ultimate Edition (64-bit)
Service Pack Service Pack 1
Build Number 7601
DirectX Version 11
Windows Directory c:\windows
System Directory c:\windows\system32
Maximum OS Memory 192.00 GB
System Name MERLINHERK1-PC
User Name Merlinherk1
Windows Experience Index
Base Score 5.9
Processor Subscore 7.8
Memory (RAM) Subscore 7.8
Graphics (Aero) Subscore 7.7
Gaming Graphics Subscore 7.7
Primary Disk Subscore 5.9
Assessment State Valid Scores
Assessment Date 9/29/2013 01:02:21
Windows Update
Automatic Updates Automatic download and install
Last checked 2013-10-14 14:30:57
Security

Windows Update
Automatic Updates Automatic download and install
Last checked 2013-10-14 14:30:57
Firewall - McAfee Firewall
Product Name McAfee Firewall
Program Enabled Yes
Firewall - Windows Firewall
Windows Firewall Enabled Yes
Virus Scanner - McAfee Anti-Virus and Anti-Spyware
Product Name McAfee Anti-Virus and Anti-Spyware
Program Up To Date Yes
On Access Scanning Enabled Yes
Motherboard

Manufacturer Alienware
Product 01W2J2
ePPID CN01W2J21296138R0072
BIOS
Vendor Alienware
Release Date 09/11/2013
BIOS Version String A03
ROM Size 4.00 MB
SMBIOS
Version 2.7
Intel(R) Mobile Express Chipset SATA RAID Controller
Interface PCI
Location PCI bus 0, device 31, function 2
Type RAID Controller
Class 01h:04h:00h
PCI Identification
Vendor Name Intel Corporation
Vendor ID 8086h
Device ID 282Ah
Revision 04h
Driver Provider Intel Corporation
Driver Version 12.0.7.1002, 4-5-2013
Driver c:\windows\system32\drivers\iastora.sys
Intel(R) USB 3.0 eXtensible Host Controller
Interface PCI
Location PCI bus 0, device 20, function 0
Type USB xHCI Controller (USB 3.0)
Class 0Ch:03h:30h
PCI Identification
Vendor Name Intel Corporation
Vendor ID 8086h
Device ID 8C31h
Revision 04h
Driver Provider Intel(R) Corporation
Driver Version 2.5.0.19, 3-29-2013
Driver c:\windows\system32\drivers\iusb3xhc.sys
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Interface PCI
Location PCI bus 0, device 26, function 0
Type USB EHCI Controller (USB 2.0)
Class 0Ch:03h:20h
PCI Identification
Vendor Name Intel Corporation
Vendor ID 8086h
Device ID 8C2Dh
Revision 04h
Driver Provider Intel
Driver Version 9.4.0.1017, 2-25-2013
Driver c:\windows\system32\drivers\usbehci.sys
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Interface PCI
Location PCI bus 0, device 29, function 0
Type USB EHCI Controller (USB 2.0)
Class 0Ch:03h:20h
PCI Identification
Vendor Name Intel Corporation
Vendor ID 8086h
Device ID 8C26h
Revision 04h
Driver Provider Intel
Driver Version 9.4.0.1017, 2-25-2013
Driver c:\windows\system32\drivers\usbehci.sys
Processors

Intel(R) Core(TM) i7-4930MX CPU @ 3.00GHz (CPU:0)
Name Intel(R) Core(TM) i7-4930MX CPU @ 3.00GHz
Cores 4
Threads 8
Signature 306C3h
Family 6h
Model 3Ch
Technology 22 nm
Temperature 55 C
Performance
Max Qualified Speed 3.00 GHz
Max Turbo Boost Speed 4.29 GHz
Current Speed 3.79 GHz
Multiplier x 38.0 (8 - 32)
Max Turbo Boost Ratio x 43
Bus Speed 99.77 MHz
Features MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, FMA, XD, VMX, IDA, AVX2
Cache Summary
L1 Instruction Cache 4 x 32.00 kB
L1 Data Cache 4 x 32.00 kB
L2 Cache 4 x 256.00 kB
L3 Cache 8.00 MB
Core : 0
Temperature 54 C
Threads 2
Core : 1
Temperature 65 C
Threads 2
Core : 2
Temperature 55 C
Threads 2
Core : 3
Temperature 54 C
Threads 2
L1 Data Cache
Quantity 4
Level L1
Type Data
Size 32.00 kB
Associativity 8-Way Set-Associative
Line Size 64 bytes
L1 Instruction Cache
Quantity 4
Level L1
Type Instruction
Size 32.00 kB
Associativity 8-Way Set-Associative
Line Size 64 bytes
L2 Cache
Quantity 4
Level L2
Type Unified
Size 256.00 kB
Associativity 8-Way Set-Associative
Line Size 64 bytes
L3 Cache
Quantity 1
Level L3
Type Unified
Size 8.00 MB
Associativity 16-Way Set-Associative
Line Size 64 bytes
Memory

System Memory
Total Physical Memory 32.00 GB
Maximum Supported Memory 32.00 GB
Page Files
Total Size 31.93 GB
Recommended Total Size 47.89 GB
Page File c:\pagefile.sys
Location c:\pagefile.sys
Size 31.93 GB
8192 MB DDR3 (1600 MHz)
Source SMBIOS
Memory Size 8.00 GB
Memory Type DDR3 (1600 MHz)
Memory Manufacturer Micron Technology
Memory Part Number 16KTF1G64HZ-1G6E1
Memory Serial Number E987D857
8192 MB DDR3 (1600 MHz)
Source SMBIOS
Memory Size 8.00 GB
Memory Type DDR3 (1600 MHz)
Memory Manufacturer Micron Technology
Memory Part Number 16KTF1G64HZ-1G6E1
Memory Serial Number E987D840
8192 MB DDR3 (1600 MHz)
Source SMBIOS
Memory Size 8.00 GB
Memory Type DDR3 (1600 MHz)
Memory Manufacturer Micron Technology
Memory Part Number 16KTF1G64HZ-1G6E1
Memory Serial Number E987D849
8192 MB DDR3 (1600 MHz)
Source SMBIOS
Memory Size 8.00 GB
Memory Type DDR3 (1600 MHz)
Memory Manufacturer Micron Technology
Memory Part Number 16KTF1G64HZ-1G6E1
Memory Serial Number E987D84A
Batteries

Microsoft ACPI-Compliant Control Method Battery
Battery Name PABAS0241231
Manufacturer Name SDI
Type Li-I - Lithum Ion
Battery Serial Number 41167
Designed Capacity Percentage 100
Current Charge Percentage 100
Current Charge 87.32 Wh
Full Charged Capacity 87.32 Wh
Designed Capacity 87.32 Wh
Voltage 17.11 V
Communications

Network Card - Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Vendor Name Atheros Communications Inc.
Serial Number FF-37-35-CB-F0-1F-AF-FF
Interface PCI Express x1
MAC Address f0:1f:af:37:35:cb
Adapter Connected Yes
Current Speed 100.00 Mbps
IP Address 192.168.0.110
IP Mask 255.255.255.0
Gateway IP Address 192.168.0.1
DHCP Server 192.168.0.1
Adapter DHCP Enabled Yes
Driver Provider Killer
Driver Version 8.0.2.40, 12-12-2012
Network Card - Broadcom 802.11ac Network Adapter
Vendor Name Broadcom Corporation
Serial Number 24-0A-00-00-00-01
Interface PCI Express x1
MAC Address 24:0a:64:a0:6b:d0
Adapter Connected No
IP Address 0.0.0.0
IP Mask 0.0.0.0
Gateway IP Address 0.0.0.0
Adapter DHCP Enabled Yes
Driver Provider Broadcom
Driver Version 6.30.95.31, 12-11-2012
Hard Drives

Intel Raid 0 Volume SCSI Disk Device
Model Number Intel Raid 0 Volume
Drive Serial Number RAID0_Volume
Firmware Revision 1.0.
Total Capacity 1.36 TB
Marketed Size 1.5 TB
RAID Set Index 0
Drive Count 2
RAID Status OK
RAID Type RAID 0 (Striped)
RAID Set Capacity 1.36 TB
Stripe Size 16.00 kB
Controller PCI:0:31:2
OS - C:
Volume Serial Number 1658-C1BF
File System NTFS
Volume Capacity 1.35 TB
Volume Free Space 747.37 GB
Volume Used Space 639.18 GB
WDC WD7500BPKX-75HPJT0
Controller PCI:0:31:2
Port 0
Vendor Western Digital
Model Number WDC WD7500BPKX-75HPJT0
Serial Number WD-WXA1A63J4217
Firmware Revision 01.01A01
Size 698.6 GB
Marketed Size 750 GB
Cache Size 16 MB
Sector Information
Physical Sector Size 4 KB
Logical Sector Size 512 B
Logical Sector Count 1465149168
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Negotiated Signaling Speed 6.0 Gbps
Rotation Rate 7200 RPM
Temperature Information
Temperature 44 C
Minimum Temperature (Power Cycle) 41 C
Maximum Temperature (Power Cycle) 44 C
Minimum Temperature (Lifetime) 20 C
Maximum Temperature (Lifetime) 63 C
SMART Attributes
Power Cycles 168
Power On Hours 716
Load Cycle Count 2250
Reallocations 0
Pending Reallocation Count 0
Offline Scan Uncorrectable Errors 0
Calibration Retries 0
Ultra DMA CRC Errors 0
Start Stop Count 170
Security Information
Status User password not set, Security is unlocked
Master Password Capability High Security
Erase Time 122 minutes
Excessive Password Attempts No
WDC WD7500BPKX-75HPJT0
Controller PCI:0:31:2
Port 1
Vendor Western Digital
Model Number WDC WD7500BPKX-75HPJT0
Serial Number WD-WX91A53T4855
Firmware Revision 01.01A01
Size 698.6 GB
Marketed Size 750 GB
Cache Size 16 MB
Sector Information
Physical Sector Size 4 KB
Logical Sector Size 512 B
Logical Sector Count 1465149168
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Negotiated Signaling Speed 6.0 Gbps
Rotation Rate 7200 RPM
Temperature Information
Temperature 43 C
Minimum Temperature (Power Cycle) 41 C
Maximum Temperature (Power Cycle) 43 C
Minimum Temperature (Lifetime) 20 C
Maximum Temperature (Lifetime) 61 C
SMART Attributes
Power Cycles 168
Power On Hours 717
Load Cycle Count 2204
Reallocations 0
Pending Reallocation Count 0
Offline Scan Uncorrectable Errors 0
Calibration Retries 0
Ultra DMA CRC Errors 0
Start Stop Count 171
Security Information
Status User password not set, Security is unlocked
Master Password Capability High Security
Erase Time 124 minutes
Excessive Password Attempts No
LITEONIT LMT-64M6M mSATA 64GB
Controller PCI:0:31:2
Port 3
Vendor Lite-On
Model Number LITEONIT LMT-64M6M mSATA 64GB
Serial Number TW0T99N3550853733539
Firmware Revision DM6110D
Size 59.6 GB
Marketed Size 64 GB
Sector Information
Physical Sector Size 512 B
Logical Sector Size 512 B
Logical Sector Count 125045424
Supported Standards ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Negotiated Signaling Speed 6.0 Gbps
Rotation Rate Non-rotating media
Security Information
Status User password not set, Security is unlocked
Master Password Capability High Security
Erase Time 6 minutes
Excessive Password Attempts No
Optical Drives

HL-DT-ST DVDRWBD CA40N SCSI CdRom Device
Model Number HL-DT-STDVDRWBD CA40N
Drive Serial Number K0BD72N0341
Firmware Revision A102
Firmware Date 6/8/2012
Drive Letter D
Readable Media CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE
Writable Media CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL
Write Strategy TAO, SAO, RAW
Video

Video Card - NVIDIA GeForce GTX 770M
Vendor Name NVIDIA Corporation
Interface PCI Express x16
Negotiated Link Width x8 (maximum x16)
Video Card Chip Type GeForce GTX 770M
Video Card Memory 3.00 GB
Video Card BIOS Version 80.6.60.0.1
GPU : 0
Temperature 47 C
Driver Provider NVIDIA
Driver Version 9.18.13.2723, 9-12-2013
Video Card - NVIDIA GeForce GTX 770M
Vendor Name NVIDIA Corporation
Interface PCI Express x16
Negotiated Link Width x8 (maximum x16)
Video Card Memory 3.00 GB
Video Card BIOS 80.06.60.00.01
GPU : 0
Temperature 48 C
Driver Provider NVIDIA
Driver Version 9.18.13.2723, 9-12-2013
Display - Generic PnP Monitor
Mode 1920 x 1080 (32-bit) (60 Hz)
Preferred Mode 1920 x 1080 (59 Hz)
Signal Type Digital
Audio

Sound Card - Turtle Beach PX22
Driver Provider Microsoft
Driver Version 6.1.7601.22441, 6-21-2006
Driver c:\windows\system32\drivers\usbccgp.sys
Sound Card - Realtek High Definition Audio
Driver Provider Realtek Semiconductor Corp.
Driver Version 6.0.1.6876, 4-3-2013
Driver c:\windows\system32\drivers\rtkvhd64.sys
Sound Card - NVIDIA High Definition Audio
Driver Provider NVIDIA Corporation
Driver Version 1.3.26.4, 6-16-2013
Driver c:\windows\system32\drivers\nvhda64v.sys
USB Devices

USB Hub
Device Version 0.0.4
USB Version 2.0.0
USB Device Speed USB 2.0 (High-speed)
Driver Provider Microsoft
Driver Version 6.1.7601.22441, 6-21-2006
Driver c:\windows\system32\drivers\usbhub.sys
M18x
Manufacturer Alienware
Serial Number 2.2.0
Device Version 0.0.0
USB Version 0.0.2
USB Device Speed USB 1.1 (Full-speed)
Driver Provider Microsoft
Driver Version 6.1.7601.18199, 6-21-2006
Driver c:\windows\system32\drivers\hidusb.sys
USB Hub
Device Version 0.0.4
USB Version 2.0.0
USB Device Speed USB 2.0 (High-speed)
Driver Provider Microsoft
Driver Version 6.1.7601.22441, 6-21-2006
Driver c:\windows\system32\drivers\usbhub.sys
Laptop_Integrated_Webcam_FHD
Manufacturer CN0W58PR72487383A6J3A03
Device Version 32.2.6
USB Version 2.0.0
USB Device Speed USB 2.0 (High-speed)
Driver Provider Microsoft
Driver Version 6.1.7601.22441, 6-21-2006
Driver c:\windows\system32\drivers\usbccgp.sys
Razer DeathAdder
Manufacturer Razer
Device Version 1.0.0
USB Version 2.0.0
USB Device Speed USB 1.1 (Full-speed)
Driver Provider Razer Inc
Driver Version 6.2.9200.16384, 9-13-2013
Driver c:\windows\system32\drivers\hidusb.sys
Apple Mobile Device USB Driver
Manufacturer Apple Inc.
Serial Number e363944ba588410e0f1d319e7c3b99504659bbe4
Device Version 2.1.0
USB Version 2.0.0
USB Device Speed USB 2.0 (High-speed)
Driver Provider Apple, Inc.
Driver Version 6.0.9999.65, 12-12-2012
Driver c:\windows\system32\drivers\usbaapl64.sys
Turtle Beach PX22
Manufacturer Turtle Beach
Serial Number 000000001
Device Version 1.0.0
USB Version 2.0.0
USB Device Speed USB 1.1 (Full-speed)
Driver Provider Microsoft
Driver Version 6.1.7601.22441, 6-21-2006
Driver c:\windows\system32\drivers\usbccgp.sys
Input Devices

Keyboard - Standard PS/2 Keyboard
Manufacturer (Standard keyboards)
Driver Provider Microsoft
Driver Version 6.1.7601.17514, 6-21-2006
Driver c:\windows\system32\drivers\i8042prt.sys
Keyboard - Razer DeathAdder 3.5G
Manufacturer Razer Inc
Driver Provider Razer Inc
Driver Version 6.2.9200.16384, 9-13-2013
Driver c:\windows\system32\drivers\kbdhid.sys
Mouse - Synaptics SMBus TouchPad
Manufacturer Synaptics
Driver Provider Synaptics
Driver Version 16.3.8.62, 4-8-2013
Mouse - Razer DeathAdder 3.5G
Manufacturer Razer Inc
Driver Provider Razer Inc
Driver Version 6.2.9200.16384, 9-13-2013
Mouse - Razer DeathAdder
Driver Provider Razer Inc
Driver Version 6.2.9200.16384, 9-13-2013
Printers

Send To Microsoft OneNote 2010 Driver
Model Send To Microsoft OneNote 2010 Driver
Path Send To OneNote 2010
Driver Version 0.3.7601.17514
Driver C:\Windows\system32\spool\DRIVERS\x64\3\mxdwdrv.dll
Microsoft XPS Document Writer
Model Microsoft XPS Document Writer
Path Microsoft XPS Document Writer
Driver Version 0.3.7601.17514
Driver C:\Windows\system32\spool\DRIVERS\x64\3\mxdwdrv.dll
HP Deskjet F4400 series
Model HP Deskjet F4400 series
Path \\JOH-PC\HP Deskjet F4400 series
Driver Version 0.3.7601.17514
Driver C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRV.DLL

Product Version: 3.4.6308.28

2 Posts

October 15th, 2013 07:00

dude, I used to have that issue before, check your memory setting and see if it is set to 1400 or 1600 hz, if yes, set it back to 1333 hz.

And I keep my processor speed lower than 4.2, that should solve your issue

Moderator

 • 

2.7K Posts

October 15th, 2013 15:00

All the hardware components since to be fine so in that case I will recommend you to do an Alienrespawn or a clean installation of windows just to make sure that there is not a software issue.

18 Posts

October 15th, 2013 16:00

turned off my bios hardware overclock so far no crash

18 Posts

October 17th, 2013 12:00

day 3 no freeze

18 Posts

October 18th, 2013 02:00

DAY 4

is there anything i could change back get some extra

18 Posts

October 23rd, 2013 04:00

still no freeze or blue screen

as it turns off all overclock is it the chip or my memory ?

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