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August 26th, 2015 08:00
Alienware Aurora Freezing
Recently my Alienware Aurora (1-year Old) with very little use is freezing. I start up the computer log in with my password, my desktop appears, I will open Chrome and go to some sites and then the entire computer freezes and I have to hard-reboot the computer and it does it all over again.
Tried updating all the dell drivers and windows updates and still having the issue.
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Alienware - Rodrigo
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4.4K Posts
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August 26th, 2015 10:00
Hi,
Try running an ePSA/Diagnostics test on the system. Click here to view an article that explains how to run this test. Let us know if you receive any errors.