Community Manager

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56.9K Posts

July 26th, 2016 06:00

The R7 370 only needs a 450w power supply. The R9 390 needs a 650w power supply. So if you have the 825w power supply, you should be fine. Other users upgraded to the GTX 770 without issues.

6 Posts

July 26th, 2016 08:00

does it need to update the BIOS my current BIOS is a A09.

also what is the Max RAM capacity of the Mother Board of Alienware Aurora ALX R1?

upon my research this is a Tri Channel Memory

I am planning to get 3x8GB and I will put each 8GB for each channel

is it perfect for load balance issue.

please enlighten me.

Community Manager

 • 

56.9K Posts

July 26th, 2016 09:00

I would first test the video card using bios A09. If no go, update to Bios A11.
* Disconnect all external devices connected to the Desktop except for a wired keyboard, wired mouse, and the monitor (no USB flash drives, etc.)
* Close any running applications
* Download/Save the Bios file to your windows desktop (Note: Do not jump from Bios A03 to A12 (example only). Always load the Bios updates in order)
* Once saved to the windows desktop, double-click the file
* Windows will automatically restart and allow the Bios update to load. Do not MANUALLY force a power off or restart during this process! Doing this will brick the motherboard CMOS!
* After the Bios update is finished, the Desktop will automatically reboot to take effect

* Maximum DDR3 memory 24GB (1066MHz/1333MHz) or 12GB (1600MHz XMP). Three 8GB sticks in slots 1/3/5.

* The GeForce GTX 980 was never tested by Dell nor have I seen any users state that they tried it.

6 Posts

July 26th, 2016 10:00

thank you so much Chris

6 Posts

July 29th, 2016 01:00

Chris..

AMD already release RX series 8GB video card

is it compatible for my Alienware Aurora ALX?

also is it safe I buy 2 MSI AMD R9 380 4GB video card

and put it to my alienware aurora

crossfire mode or something?

6 Posts

August 1st, 2016 10:00

Chris..

AMD already release RX series 8GB video card

is it compatible for my Alienware Aurora ALX?

also is it safe I buy 2 MSI AMD R9 380 4GB video card

and put it to my alienware aurora

crossfire mode or something?

Community Manager

 • 

56.9K Posts

August 2nd, 2016 20:00

At a minimum you would need an 850w power supply to run dual AMD R9 380s. I would stick to a single video card.

6 Posts

October 10th, 2016 09:00

Chris I have a problem.. please help me

I already purchased a brandnew GIGABYTE R9 290X on my Alienware Aurora ALX

whenever I play Street Fighter V on my Sony Bravia LCD TV using HDMI cable

I encounter the following:

blue screen

sudden shut down

you this Chris should I return the graphics to store?

please help me Chris

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