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12753
July 21st, 2014 21:00
Alienware Aurora R3 Liquid cooling failure
I have attempted to get a replacement from Dell only to be told that the part is not in stock. I have looked on ebay and all I can find on there is replacements for R2's. My unit gelled up and I managed to get it cleaned out about 3 months ago and it worked fine until 3 days ago. Now the pump isnt kicking on when it boots from off and it has stopped working when the system is left on. There is something failing with the pump. Any leads on where to look for a new cooling setup? This issue along with Dell's lack of replacement parts is really souring me on purchasing another from them in the future.
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Cass-Ole
6 Professor
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1.8K Posts
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July 21st, 2014 22:00
you could run your part# through google/bing, look for/talk to vendors. Play the waiting game on eBay, or go aftrmrkt.
If you need to be back in business a.s.a.p., uh, redplanet has new area 51 coolers (eBay); I have a pet theory that the 1st issue rigid tubing coolers are ok, but the switch to 2nd issue soft tubing could mean the solution is the one that changed & gels up. W/the A-51 cooler you can move to a copper cold-plate (better thermal properties over aluminum). Your retention ring should fit it. What you'd want to do is practice pin removal on your bad pump, back the 7pin SL connector off yours, back the 5pin off the A-51 cooler, pop your 7pin on it (they pin out the same from rows 1-5). You'd take this advice as a last resort.
You'd need a needle to compress the pin locks, you'd need a micro-screwdriver to help reset the pin-lok & help push the pins back in (if stubborn). Normally I'd take a black marker to pin1 & a red marker to pin2 to aid their way back into the correct slot (pin3 & the jumper are then obvious) but you could use a temporary taped label so they all go back in right.
As of now, no one's replied here, so hopefully someone else will jump in later, tell you to forget that idea & point the way to the cooler you want. If not, if you get desperate for a cooler in there, tyt & pop the 7pin on a new 1st issue A-51 cooler. This is a decent lead on a new cooling setup if you have the simple talent to replace the connector and find no better alternative, though I hope you do find the cooler that's #1 on your list.
buzziej
3 Posts
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July 21st, 2014 23:00
I appreciate the advice. I am a backyard computer tinkerer and have little issues with plug and play stuff but you get into changing pins and the like I am pretty weak at it. =(
Cass-Ole
6 Professor
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1.8K Posts
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July 22nd, 2014 00:00
this came up under an "Aurora" search; xf23d should be Aurora, give these guys a call or email tomorrow, see if this has a 7pin on it. it's the last one:
as I was saying, it is possible some percentage of the soft-tubing coolers are the one's that junk up; the earlier rigid-tubing type may be immune from it. One hopes n-e-way ... so do inquire what type they have, due to the use of a stock photo, & keep the soft vs rigid in mind for your buying decision.
c-attack
19 Posts
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July 24th, 2014 14:00
If you haven't already read these, than you may want to take a look.
http://en.community.dell.com/owners-club/alienware/f/3746/t/19516339.aspx
http://en.community.dell.com/owners-club/alienware/f/3746/p/19580686/20623242.aspx
Are you still under your warranty and are trying to maintain it's integrity? If not, I would consider upgrading to a more efficient, and much less expensive cooler. (although the price on the link above is fantastic, if true. The Nidec alone is worth $40).