1 Rookie

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18 Posts

September 29th, 2017 19:00

That usually suggests a critical hardware error. Try to see if you can run a diagnostic test on the computer as you boot it up; Spam f12 to find the diagnostic test and run it. If you can do that and find errors from it, you can get a step closer to identifying the problem.

4 Posts

September 30th, 2017 06:00

Thanks, I'll try that. I forgot to mention that I ran Dell's PC Doctor and it said everything was fine.

4 Posts

September 30th, 2017 06:00

I managed to get into the boot options but did not find the diagnostic test.

8 Wizard

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17.2K Posts

September 30th, 2017 09:00

F12 on boot. ePSA or Diagnostics, or similar wording.

4 Posts

September 30th, 2017 16:00

Thanks, got it. Everything passed.

I've read that the Aurora R3 could have issues with Windows 10, could it be worth it switching back to Windows 7 which he originally came with?

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