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5532

December 22nd, 2014 06:00

Alienware Aurora R4 rapidly reseting while booting

Hello, i have been having trouble getting my Alienware aurora R4 to turn on over the past few days, When trying to start the computer the fan begins running and the computer makes noise, but it often shuts down after only a few seconds, only to turn on again on its own afterwards. It often repeats this process 7 to 8 times before it can finally turn on,  most times not staying on long enough for me to even press F2 to get to the boot menu. Once the computer finally stays on long enough to boot it runs perfectly fine while browsing or playing graphics intense games. This all started after a sudden crash while playing a game though about 3 days back.

Any advice for what i should do to try to resolve the issue? so far i have run full system scans on my antivirus software, used the alien autopsy program to run system diagnostics in which it says everything passes, and re-downloaded all the up to date drivers off of dells website.

671 Posts

December 22nd, 2014 16:00

By the sound of it, I'm pointing more towards a Hardware issue.

Could you please try running a PSA?

(In case you don't know how to run one, here's the tutorial).


Let me know how it goes.

2 Posts

December 22nd, 2014 21:00

I viewed the tutorial on how to run the test but was unable to do so, if my computer accepts the F12 button at all without shutting down before i can press it, it just gives me a blank screen with a white bar in the top left, no options from there.

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