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1 Rookie
•
2 Posts
2
24767
March 14th, 2017 19:00
Alienware Aurora R6 clicking noise
So I've looked it up for a bit but I can't find anything definitive on the matter. I'm pretty sure it's coming from the PSU but it doesn't look like anything is colliding with the fan. I'm not sure what it could be.
[View:https://www.youtube.com/watch?v=BPi2P8DspOo:550:0]
Here's a video of the problem. I'm kind of sure it's not a HDD problem but you never know. Anyone have an idea of what it is? It's brand new.
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coffeesean
1 Message
0
June 6th, 2017 10:00
i guess it from GPU fan noise. I am not very sure. checking it now.
Franklin14525
13 Posts
0
June 8th, 2017 12:00
Man. They change my power supply and the pc still making random noises. I'm gonna take a picture of my power supply, maybe is not a delta. They were suppose to call me today to do a another remote test or something but didn't call me.
Dasen
11 Posts
1
June 8th, 2017 12:00
Dell technician just finished up and left. We confirmed that the rattling PSU was the Huntkey, and the new replacement is the Delta N1WJD. Not a single rattle from the new PSU so far!
Dasen
11 Posts
0
June 8th, 2017 12:00
Multiple ways to tell. Using pics above helped me, (the new Delta PSU doesn't have philips screws around the test switch/LED) but easiest way to tell was by looking at the packing slip that came with the new part.
Shows Item Number: N1WJD, Description: PWR SPLY,850W,EPA,BRZ,DELTA
humblePI
1 Message
0
June 8th, 2017 13:00
Hi,
I'm also having this clicking problem with my Aurora R6, but same as other posters, I cannot find the option to pm you...
Franklin14525
13 Posts
0
June 8th, 2017 13:00
Is it the right power supply ?
Dasen
11 Posts
0
June 8th, 2017 14:00
Yeah, that stinks
.
Franklin14525
13 Posts
0
June 8th, 2017 14:00
I'm gonna have to send my computer to then so they can test it
. Kinda sucks.
Dasen
11 Posts
0
June 8th, 2017 14:00
Yes, that is the Delta-built PSU. Hopefully they will get your problem figured out when you get them to finish the follow-up. Maybe you got a Delta with a bad fan bearing, or your issue turns out to be different?
Franklin14525
13 Posts
0
June 8th, 2017 16:00
So I moved the pc from the floor to the desk and haven't heard the noise for 3 hours.
Franklin14525
13 Posts
0
June 8th, 2017 17:00
Nevermind. clicking noise is still there, it has a random timing.
nobaddream
2 Posts
0
June 9th, 2017 06:00
Hi, Alienware-Rodrigo! I have the same clicking noise issue. I got my Aurora R6 two weeks ago.
There is no option to send you a pm when I click on your name. Under the 'Action' menu I have three options: give you a badge, download vcard, follow your RSS.
Alienware - Rodrigo
9 Technologist
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4.4K Posts
2
June 9th, 2017 12:00
Hi AnAcronym,
I apologize for the late reply, we need to authorize you first in order for you to send us a PM. For future reference, try creating a thread next time explaining your issue or inquiry, we will see it and get to it a lot sooner. You should be able to send me a PM now.
AnAcronym
6 Posts
0
June 13th, 2017 19:00
Thank you Rodrigo, I appreciate you connecting with me.
Will PM over next few days (busy times).
For the record: no blame on your side! I know you are very busy.
I very much appreciate the time you've taken to reach out.
Thank you my friend, will connect soon to provide you with my service tag,
problem statement, etc.
Am hoping it's an easy fix I can perform on this side (re: a tag or cable
brushing against a fan).
Many thanks!
Stoni
On Fri, Jun 9, 2017 at 3:51 PM, Alienware-Rodrigo
Shwiggz
3 Posts
0
June 16th, 2017 19:00
MOD - I just bought this computer and it's PSU is clacking like crazy. Don't you power the thing on and at least listen for 30 seconds to see if it's okay? I CANNOT pm you as you are asking. Please advise.