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July 22nd, 2013 04:00
Alienware Command Center, Hebrew language
I own a keyboard of Alienware product, that does not support the Hebrew language in Windows in a complete way. I cannot operate the keyboard in Hebrew in the same way as English language in Windows. I would like you to provide offer me a proper solution to this problem. waiting for your answer.
Sincerely yours,
Leor Nadav.
DELL-Chris M
Community Manager
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56.9K Posts
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July 22nd, 2013 17:00
LeorNadav,
Which specific Alienware keyboard model did you purchase? Explain in great detail the issue that Command Center has with hebrew.
LeorNadav
9 Posts
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July 23rd, 2013 09:00
I have bought an keyboard tactx KG900 wich working in full way in windows in Engilsh language,but when I am swiching to Heberw language I canot oporate the keyboard in the full way in the command center.
In English I can do themes and disable third part programs.
here is an image that show full oporate
in heberw I cant even see the "theme" "View" and "help".
like here:
also the small icon on the bottom bar when I click right mouse key nothing happen.
This are my main problems,thanks for the fast common and help.
Leor Nadav.
DELL-Chris M
Community Manager
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56.9K Posts
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July 23rd, 2013 10:00
Your country doesn't appear to be listed in the "Applies to:" section of the driver. My guess is all of those countries listed would have TactX support.
LeorNadav
9 Posts
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July 23rd, 2013 13:00
First of all thanks for comment. Does it really mather from what country I am? My country does have a Dell support. Should I go to them? I dont think they will help me so much because in my country Alienware is not so popular.
DELL-Chris M
Community Manager
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56.9K Posts
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July 23rd, 2013 13:00
No. I am not saying go to Support for your country. My thought was that the languages supported by TactX would mirror those countries in that section. Does that make sense?
LeorNadav
9 Posts
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July 23rd, 2013 15:00
sorry but not much. it is just a program,is it soo difficult to program the command center to work with Windows with different languages? I dont mean the program it self to be in outher language,only that it will operate in english in the same way but in different language of windows. sorry that I am pain. sorry that I am tossing everthing at you, but have format my computer twich just to figure what is the problem,and I am desperate because of this.
DELL-Chris M
Community Manager
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56.9K Posts
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July 26th, 2013 10:00
We tried the TactX keyboard AlienFX settings after setting both the input language and keyboard layout to Hebrew, it works just fine. Are both the the keyboard USB cables connected to USB ports on the computer?
LeorNadav
9 Posts
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July 27th, 2013 13:00
Hey Chris
please watch this video I made that shows my problem.
LeorNadav
9 Posts
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July 27th, 2013 13:00
[View:http://www.youtube.com/watch?v=QJQFwwPM_8U]
DELL-Chris M
Community Manager
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56.9K Posts
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July 29th, 2013 10:00
Great video! It appears that you have an old version of the AlienFX. Try loading this version: http://dell.to/WsbUz4
Make sure you have the latest Microsoft dotnet installed first.
LeorNadav
9 Posts
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August 2nd, 2013 05:00
Hi chris.
I have try to install what you send me http://dell.to/WsbUz4 but it says "This installation package is not compatible with this platform."
I have installed donet 4 before.
I am quite desperate from this problem.
LeorNadav
9 Posts
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August 2nd, 2013 05:00
here is a video that shows that:
[View:http://www.youtube.com/watch?v=d5cR0CVGZFg&feature=youtu.be]