Alienware Command Center not working

Question

Hi, I just recently got my Alienware 17 laptop. And when I say recently, I mean like, last week. On the first day I got it, I was able to access my Command Center just fine. A few days later, however, I was not. This is the exact message that pops up:  'Could not load file or assembly 'Alienlabs.UpgradeService, Version=1.0.49.0, Culture=neutral, PublicKeyToken=bebb3c8816410241' or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded.' I have literally no idea what this means, and I've tried a few things to try and fix this, but nothing works. Can someone please tell me what to do? It's kind of disappointing that I'm having this problem right after I got this computer. Please help. Thanks.

Tesla1856 · Answer

Inside Command Center, try turning off Auto-Update feature. You really shouldn't update Command Center suite from inside itself anyway (to avoid problems).

iamrommel · Answer

I cannot even open the alienware command center because this is error is being throw by that application too

Alienware-Naomi · Answer

Hello!

Uninstall the application from the Control Panel and download the latest version Command Center 3.5. Before re-installing it, update the .Net Framework as explained on Solution#2 of this article.

iamrommel · Answer

done! Working now properly. Thanks

Alienware-Naomi · Answer

Great! Let us know if you need anything else.

Locked Topics – Alienware General

Was this post helpful?