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Milena M458
4 Operator
•
2.7K Posts
0
March 20th, 2015 13:00
What happen if you connect an external monitor?
Are you able to get into the BIOS or into the boot options at some point?
Nateg34
3 Posts
March 24th, 2015 21:00
I am able to get to the BIOS screen, the Alienware startup works and loads in then the screen goes blank. An external monitor does not help
March 27th, 2015 11:00
There could be a problem with the video card, I will recommend you to take the system to a repair shop so they can check it and troubleshoot it.
April 3rd, 2015 05:00
I took it to get repaired and they said there is nothing they could do.
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Milena M458
4 Operator
•
2.7K Posts
0
March 20th, 2015 13:00
What happen if you connect an external monitor?
Are you able to get into the BIOS or into the boot options at some point?
Nateg34
3 Posts
0
March 24th, 2015 21:00
I am able to get to the BIOS screen, the Alienware startup works and loads in then the screen goes blank. An external monitor does not help
Milena M458
4 Operator
•
2.7K Posts
0
March 27th, 2015 11:00
There could be a problem with the video card, I will recommend you to take the system to a repair shop so they can check it and troubleshoot it.
Nateg34
3 Posts
0
April 3rd, 2015 05:00
I took it to get repaired and they said there is nothing they could do.