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Alienware M14X keyboard issue?
I have a Alienware M14X running windows 8.1 and when logging in there are a few keys that wont work for 5 minutes at the Log In prompt.
After the five minutes I can use the Keyboard normal all day long but when I Shutdown for the night and try to log in the next day it does it again. There are no other drivers for the Keyboard so I cant try different drivers and was wondering if anyone else ran into this problem? I even did a fresh install of windows and I am still having the same problem.
Thanks
DELL-Milena M
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November 7th, 2014 13:00
Are you able to connect an external keyboard and check if the issue happens as well with the external one?
greenmeanie
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November 17th, 2014 05:00
External Keyboard works fine when connected.
DELL-Milena M
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November 18th, 2014 15:00
There could be a problem with laptop keyboard, if you are still under warranty and you live within US or Canada please send me a PM with your service tag and a brief description of the problem so I can help you further otherwise please contact the technical support site in your country so they can assist you.