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September 12th, 2015 16:00
Alienware M14x R1 windows 10 upgrade problems
So I have an alienware m14x an recently upgraded to windows 10 which i realized was probably a bad move considering all the crashes that were happening because of the lack of support for the system. (hindsight is always 20/20)
anyway I was un able to preform an OS rollback to windows 7 because my computer crashed almost immediately after login, I would see my desk top for about 6 seconds before it would jump to the infamous blue screen and then it would go into a second screen that allowed me to choose some options before trying to start again one of them was a system restore.
(stupidly) thinking it would reset me to factory default and run windows 7 again after wiping the files it started up but was still windows 10, but now its running fine for some strange reason. problem is i don't have my command center anymore nor do I have my network manager and its running slower.
I understand that some people have been able to successfully work windows 10 on the same system but what drivers do i need, and how do i get command center and FX back?
Alienware - Rodrigo
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4.4K Posts
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September 14th, 2015 09:00
Hi,
Some users have successfully installed Windows 10 on these non-supported systems. But they did all the driver investigation (example = installing 7/8/8.1 drivers/applications) to force it to work. Dell does not have the resources to do this on non-supported systems. You can download the system drivers and applications (like the Alienware Command Center) from the Dell support site.