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47064
February 1st, 2013 23:00
Alienware M14x R2 could not detect GT650M (Driver Could Not be Installed)
I got my Alienware M14x R2 today, and after First time set up. I was checking at my dxdiag and found out it says Intel HD Integrated 4000 is my GPU instead of Nvidia Geforce GT650M. Then I also check Device Manager, it ONLY shows Intel HD Integrate 4000 without Nvidia driver installed. Nvidia Control Panel is also not found in my laptop. Because If Nvidia driver is installed, Nvidia Control Panel would definitely be there. I tried to install most of the Compatible Nvidia graphics drivers (Including Beta 304, Default 307, and the latest 310) for my GT650M, and all of them could not be installed and say "The graphics driver could not find compatible graphics hardware".
Please Help Guys, I would really appreciate it. I bought the laptop for amazing performance and great graphics. I Dont know what could I do to solve the problem. Anything relate to the BIOS?
Specs:
RAM - 6.0GB, DDR-3 1600MHz SDRAM 2 DIMMS
Processor - Intel Core 3rd Generation i7-3610QM Processor
Graphics card: 1GB DDR5 NVIDIA GeForceGT 650M using NVIDIA Optimus Technology
Hard drive: 500GB SATA Hard Drive (7200RPM)
Windows: Genuine Windows 7 Home Premium 64bit Service Pack 1
Screen Res: 1366x768
AJ.KYJ
14 Posts
0
February 2nd, 2013 00:00
In Addition, I went to BIOs
Bios Shows Discrete Driver [Not Detected]. this could be a real hint. any advice guys?
AndrewSi
4 Apprentice
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901 Posts
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February 2nd, 2013 03:00
Try this, it may work.
1. Boot into windows as per normal
2. Look for a button (Usually F7) along the top of the keyboard that says I/D GFX.
3. Hold down the function button (FN) and press the I/D GFX button.
4. Follow the onscreen directions, if all goes well you should be able to restart your machine and install the nVidia drivers, if the drivers from the nvidia website dont work try the drivers from the Dell website, if they dont work you "may" have a problem
Good luck
pathfinder1965
5 Posts
0
February 2nd, 2013 06:00
Did you boot to windows first?
if yes then put the resource CD comes with laptop and install the driver of NVidia graphics card and see what happen.
if it is not detected then you may have a problem in the card.
please tell me what will happen good luck.
AJ.KYJ
14 Posts
0
February 2nd, 2013 14:00
I/D GFX is only on M17x and 18x,
The M14x R2 and R1 does not have this button on the keyboard. It is Mute on F7.
I really dont want to disassemble my M14x to reseat the GPU. Any other resorts that could help?
AJ.KYJ
14 Posts
0
February 2nd, 2013 14:00
It is not detected though I use the CD for drivers as well.
Do you guys know what problem could it be relate to? Windows? Bios? or Hardware?
pathfinder1965
5 Posts
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February 2nd, 2013 15:00
What is your laptop bios version?
I have same laptop and bios A10.
It shows
Intel card Ivy
discrete graphic card NVidia
AJ.KYJ
14 Posts
0
February 2nd, 2013 18:00
The Bios Version is A10, I upgraded from A8 to A10 yesterday.
But it did not resolve the problem. It still shows the same result.
it shows Intel card Ivy, but in discrete graphics 1 [Not Detected]
pathfinder1965
5 Posts
0
February 3rd, 2013 05:00
I think you may have a problem either in bios software was corrupted or GPU hardware problem.
I searched Internet to find similar cases, and had found that some people made bios flashing to resolve the issue.
And some people just took the battery off for one day and it was resolved.
In both cases if bios software corrupted or hardware failure you need someone from Dell tech people to resolve the issue.
This is to avoid warranty issue.
I feel of how your frustration is by buying new laptop and started to face problems after spending money and time,
Good Luck
pathfinder1965
5 Posts
0
February 3rd, 2013 08:00
I do not know if you did this step, Can you try using diagnostic test by pressing F12 when booting and see may be it will detect it and work.
Good Luck
AJ.KYJ
14 Posts
0
February 3rd, 2013 16:00
I have go to Diagnostic Test, but still it is not detected. anyone ever face the same issue with the M14x R2? HELPPP PLZZ
AJ.KYJ
14 Posts
0
February 3rd, 2013 16:00
totally, felt really bad of this issue. but how would taking out battery life would help?
what is Bios Flashing? I did go to Bios to check, but thats all that I have done
Timmycaster
1 Message
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July 31st, 2014 23:00