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Alienware M14x shuts down randomly
hi guys im haveing trouble with the power on my laptop, i started noticeing about 2 months ago if my laptop was unplugged and if it was a bit hot, it would just turn off instantly if i moved the laptop quickly, i thought this has to be the battery so i kept it plugged in as much as possible,
now it seems to happen even with its plugged in even if i just moove it from my lap onto a table i have t do it so carefully so it doesnt shut down, i just want to know if anyone has ever had this problem and how they got it fixed it, is it a batery problem? connection within my laptop that i can easily fix?
thanks for reading my post guys
Vanzelot
77 Posts
0
February 27th, 2014 20:00
Is the cooling fan working? I mean turning?
Usually, when your laptop temp. reach to the limit, it will auto shutdown to protect your CPU.
Try to check if your fan is working or not.
Try to run Hardware diagnostics to check if all hardware are working properly.
skillywig
2 Posts
0
February 27th, 2014 21:00
yup it works fine it doesnt over heat ive had it 2 years and its fine, also for some reason now my windows 7 is saying its not genuine i cant see this being apart of the same problem unless the quick shut downs have caused it
Vanzelot
77 Posts
0
February 27th, 2014 21:00
Try the link above for solution.
Maybe your laptop is infected by a virus.
Vanzelot
77 Posts
0
February 27th, 2014 21:00
Try this one: http://malwaretips.com/blogs/genuine-microsoft-software-virus/