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70306
August 28th, 2013 06:00
Alienware M14xR2 Endless beeping, unable to startup
My m14xr2 has been beeping for quite sometimes before it totally unable to startup. When it started for the first time, I'm still able to startup by force shutdown and boot again. But until few days ago, it become worse and now I'm unable to use. I've tried to reseat the battery but it's still the same.
Please help. Thanks.
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DELL-Allan D
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2.6K Posts
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August 28th, 2013 07:00
Hello Jaen92,
Please let me know how many beeps do you hear. Below is the table of the Beep Code Indicator:
Beep Codes
Beep Code
Description
Failure Coverage
1
System Board: BIOS ROM failure
System Board, covers BIOS corruption or ROM error
2
Memory
No Memory / RAM detected
3
Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error
System Board Chipset Failure
Time-Of-Day Clock test failure.
Gate A20 failure
Super I/O chip failure
Keyboard controller test failure.
4
RAM Read/Write failure
Memory failure
5
RTC Power Fail.
CMOS battery failure
6
Video BIOS Test Failure
Video card / chip failure
7
CPU Cache Test Failure
CPU failure
8
LCD
LCD failure
Hope this helps!
Jaen92
4 Posts
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August 29th, 2013 01:00
It just keeps on beeping non-stop. I've tried counting, but it just go on forever.
Alienware-Dani
133 Posts
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August 29th, 2013 14:00
Hi Jaen92, even though the beeping noise never stop, it’s going to be a sequence of beeps followed by a pause, then it will start over with the beeps. It would be really helpful to know how many beeps do you get. Check this article, it has the beeps code table as well as a video for you to have a better idea on how to diagnose the problem.
Jaen92
4 Posts
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August 29th, 2013 22:00
oh, I understand. Mine is beep code 1.
So what should I do?
Alienware-Dani
133 Posts
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August 30th, 2013 13:00
Jaen92, that means your motherboard needs to be replaced. If you live within US or Canada send us an email to awsocialmedia@dell.com and make sure to include your service tag. Otherwise, please contact your local tech support.
Jaen92
4 Posts
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August 31st, 2013 00:00
Oh okay. Thanks for the information.