7 Technologist

 • 

4.4K Posts

August 12th, 2015 12:00

Hello, 

You shouldn't need to install any software programs to control your fan speeds. It should run fine without any adjustments. Just make sure your system is running the latest Bios firmware. Click here for the download link. Also, try running an ePSA/Diagnostic test on the system. Click here to view a Dell article that explains how to run this test and let us know if you receive any errors. 

August 14th, 2015 10:00

I have installed the lastest BIOS like u mention. But somehow I can still few the heat of CPU on my keyboard when my laptop reaching over 60'C ++ is this normal or Alienware M17 ?? 

7 Technologist

 • 

4.4K Posts

August 14th, 2015 12:00

Hi, 

What tool are you using to measure the CPU temperature? Try running a CPU stress test using the Support Assist tool to check how high the CPU temperature goes. If you do not have Support Assist installed in your computer, click here for the download link. Follow the steps below to run the stress test. 

  • Download and install Dell Support Assist
  • Open Dell Support Assist
  • Click Checkup
  • Click Scan a Specific Device
  • Click System Devices
  • Select the CPU Stress Test and Run it. This Test will load the CPU and Ram to 100% and test it. It will make enough heat to determine if the processor is overheating or not.

Let us know how it goes. 

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