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April 5th, 2014 13:00

Alienware M17x R3 Hard Drive connection failed

Alienware mx17 r3 - windows 7

Error code 2000-0142

Validation 54951

Msg: Hard Drive 0

s/n 6ws0r9va

status = 79

Can I buy just one 2.5 inch form factor SSD or do I have to buy two? What is the best procedure?

5 Posts

April 7th, 2014 13:00

Is anyone out there?

5 Posts

April 7th, 2014 14:00

Thanks. What is the procedure?

I used alien respawn to create a USB stick bootable drive

I bought a SSD

Now what would you do in my situation? Do I also need to put a network driver on a usb stick?

8 Wizard

 • 

17K Posts

April 7th, 2014 14:00

Yes, laptop will run on one HDD or SSD.

However, I suggest you determine if the existing HDD is really bad:

http://www.wikihow.com/Diagnose-a-Computer-Hard-Disk-Drive

can also test by connecting to good computer ... either natively, an external USB enclosure, or with one of these:

http://www.newegg.com/Product/Product.aspx?Item=N82E16812119152

 

1.8K Posts

April 7th, 2014 14:00

Alienware mx17 r3 - windows 7

 

 

Error code 2000-0142

Hi!

This error code indicates a HDD failure. If you only received the error code on Hard Drive 0 it means only one HDD is failing and needs to be replaced. If you're still in warranty, this replacement can be covered by Dell. Send your Service Tag to awsocialmedia@dell.com so we can review your case.

1.8K Posts

April 8th, 2014 15:00

You can use the the recovery discs we sent with the computer (Resource DVD and Windows Recovery CD) to to a clean installation as explained on this video.

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